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From the business

Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.


prestigia.com
Founded in 2006
London, CT
How would you rate Prestigia?
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Prestigia Reviews Summary

The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.

This summary is generated by AI, based on text from customer reviews

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18,383 reviews

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GB
1 review
0 helpful votes
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Great, easy to use and best prices compared to other booking sites.

Date of experience: August 9, 2022
France
1 review
0 helpful votes
Follow Lamia Q.
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Très bonne
August 9, 2022

Très bonne. Réception mail pour confirmation immediate

Date of experience: August 9, 2022
Germany
1 review
0 helpful votes
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Nothing to complain about so far
August 9, 2022

Nothing to complain about so far. Easy booking process. Cheap prices.

Date of experience: August 9, 2022
Louisiana
1 review
0 helpful votes
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It was great and I would recommend you to others! Thanks for all the assistance

Date of experience: August 9, 2022
Australia
1 review
0 helpful votes
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Easy
August 9, 2022

Easy. Quick. Pleasant. Good communication. Fast response.

Date of experience: August 9, 2022
Australia
1 review
0 helpful votes
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Found it easy to find room that suited, no problem booking the room

Date of experience: August 9, 2022
Florida
1 review
0 helpful votes
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Excellent Great deal xoxox xoxoxoxoxoxoxoxoxoxoxoxo

Date of experience: August 8, 2022
Mexico
1 review
0 helpful votes
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Great experience buying on the site. Thanks for the attention and looking forward to my next reservation

Date of experience: August 8, 2022
Florida
1 review
0 helpful votes
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It's was nice to discover your website I hope nothing you will had for this reservation

Date of experience: August 8, 2022
California
1 review
0 helpful votes
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Great service great servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat service

Date of experience: August 8, 2022
DO
1 review
0 helpful votes
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It's a very nice option for frequent travelers this tool that you put in our hand to make more easy to do the hotels reservations! Thank you

Date of experience: August 8, 2022
Connecticut
1 review
0 helpful votes
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I have nothing to add
August 8, 2022

I have nothing to add. I usually take care of the reservations, but my husband grabbed the reigns on this trip. It's all cake to me!

Date of experience: August 8, 2022
Portugal
1 review
0 helpful votes
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Todo o processo de reserva correu bem, e o serviço de apoio ao cliente foi rápido a responder ás questões colocadas

Date of experience: August 8, 2022
Morocco
1 review
0 helpful votes
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Thank you for your quality
August 8, 2022

Thank you for your quality
I find what l was looking for

Date of experience: August 8, 2022
Canada
1 review
0 helpful votes
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Just booked a place to stay, great experience and quite easy

Date of experience: August 8, 2022
Spain
1 review
0 helpful votes
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Genial!
August 8, 2022

Genial! Rápido, calidad y encontré lo que quería, que para mí era lo más importante

Date of experience: August 8, 2022
Ohio
2 reviews
0 helpful votes
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Easy to book
August 8, 2022

Easy to book. We've used your site before. Great results.

Date of experience: August 8, 2022
France
1 review
0 helpful votes
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La réservation est rapide et le prix un peu bas par rapport aux autres operateurs

Date of experience: August 8, 2022
GB
1 review
0 helpful votes
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Quick and easy to book and provided a wide choice of hotels

Date of experience: August 8, 2022
Peru
1 review
0 helpful votes
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Si complete mi reserva yodo esta miy bien el hoyel me tiene que mandar halgo o ustedes

Date of experience: August 8, 2022