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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
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Great, easy to use and best prices compared to other booking sites.
Nothing to complain about so far. Easy booking process. Cheap prices.
Found it easy to find room that suited, no problem booking the room
Excellent Great deal xoxox xoxoxoxoxoxoxoxoxoxoxoxo
Great experience buying on the site. Thanks for the attention and looking forward to my next reservation
It's was nice to discover your website I hope nothing you will had for this reservation
Great service great servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat service
It's a very nice option for frequent travelers this tool that you put in our hand to make more easy to do the hotels reservations! Thank you
I have nothing to add. I usually take care of the reservations, but my husband grabbed the reigns on this trip. It's all cake to me!
Todo o processo de reserva correu bem, e o serviço de apoio ao cliente foi rápido a responder ás questões colocadas
Thank you for your quality
I find what l was looking for
Easy to book. We've used your site before. Great results.
La réservation est rapide et le prix un peu bas par rapport aux autres operateurs
Quick and easy to book and provided a wide choice of hotels
Si complete mi reserva yodo esta miy bien el hoyel me tiene que mandar halgo o ustedes
Answer: I doubt it. I didn't get a refund when I cancelled way before the deadline for free cancellation. I have heard from no one, no one answers the phone. I was on hold for an hour and thirty minutes as " the next one in line" I gave up. Don't waste your time, energy or money on this reservation site.
Answer: Dear Nattacha, Of course, with a refundable rate you get refunded the full amount including the deposit. Best regards Prestigia.com Team

