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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Si complete mi reserva yodo esta miy bien el hoyel me tiene que mandar halgo o ustedes
Good service. Easy to pay and easy to understand. Very well explained
All good so far, no issues with booking the dates required
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The total amount, including VAT etc, should clearly detailed and calculated in the initial offering.
This saved me so much money! Also was super easy to find a good price and book.
Great site, very smooth process
Quite pleased with the rate
All ok. I'd just prefer to be able to pay by Apple Pay or something similar rather than having to put in all my data manually.
Im still waiting for the confirmation of my reserve. The website itself it's not very intuitive
Very easy and quick to book best price that I have seen
The selection I made said it included breakfast for 2 and once I confirmed then breakfast was no longer part of the price. Also each rate I clicked on, seem to disappear whilst I was trying to book.
Very efficient for booking... happy with speed etc... all went well
Clear and intuitive website. Great pricing offering the most competitive deals.
Mala. Me han enviado un correo en inglés creo que para confirmar algo. No lo entiendo
This booking wa simple and easy thank you very much
Very easy great looking forward to holiday. Yeah great
Booking worked out ok, but I'm nit in the hotel yet, so can only rate by romorrow if everythink was ok.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members