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business logo of Prestigia

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From the business

Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.


prestigia.com
Founded in 2006
London, CT
How would you rate Prestigia?
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Prestigia Reviews Summary

The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.

This summary is generated by AI, based on text from customer reviews

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18,393 reviews

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Arizona
1 review
0 helpful votes
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It was easy and the price was great!
December 28, 2024

It was easy and the price was great! I would recommend this site to anyone looking for a great deal.

Date of experience: December 19, 2024
California
1 review
0 helpful votes
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Not seeing resort fee as part of full price. Will add $100 I believe to total cost. Not sure why hiding that fee. Other sites shared it.

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Just fine
December 27, 2024

Just fine. User-friendly. Booking was easy. Keep up the good work.

Date of experience: December 18, 2024
DO
1 review
0 helpful votes
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Es realmente fácil y ordenado
December 27, 2024

Es realmente fácil y ordenado.

Deberían si es posible ofrecer un seguro de salud.

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Exceeded my expectations,it was easy and clear as I was guided to complete my booking. Thank you

Date of experience: January 14, 2025
Rhode Island
2 reviews
0 helpful votes
Follow Alma G.
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Unclear if all taxes and additional fees are included in the rate quoted. Please be explicit about this in your descriptions!

Date of experience: December 17, 2024
NL
1 review
0 helpful votes
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Would be nice to understand the difference in prices as it gives you two prices per chamber without difference in options..

Date of experience: December 15, 2024
Australia
1 review
0 helpful votes
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Contradictory information
December 23, 2024

Contradictory information
Booking says free cancellation
Prestigia conditions don't say this.

Date of experience: December 16, 2024
California
1 review
0 helpful votes
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So easy & fast to make a reservation 😊 also We like the floor, cause was quiet.
The restaurants and places around were so easy to reach, we will be back for sure!👍

Date of experience: December 19, 2024
California
1 review
0 helpful votes
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Easy fast experience, great deals and a lot of room options, especially a variety of different locations to choose from.

Date of experience: December 12, 2024
Germany
1 review
0 helpful votes
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Booking procedure was quick and simple
December 19, 2024

Booking procedure was quick and simple
I will recommend Prestigia in future

Date of experience: December 11, 2024
India
1 review
0 helpful votes
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It was good and happy to use this website. Thank you for making the booking process easy

Date of experience: December 10, 2024
California
1 review
0 helpful votes
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Easy and fast, plus I got a great price! I wish all sites were so easy.

Date of experience: December 7, 2024
California
1 review
0 helpful votes
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Straightforward and good prices
December 15, 2024

Straightforward and good prices. So far so good. I'd recommend giving them a try.

Date of experience: December 5, 2024
California
1 review
0 helpful votes
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Very smooth transaction and good prices! I'll continue doing business with Prestigia!

Date of experience: December 5, 2024
Australia
1 review
0 helpful votes
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First time using this site found very easy, look forward to staying in the Casino

Date of experience: December 5, 2024
NL
1 review
0 helpful votes
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Very easy and clear
December 14, 2024

Very easy and clear. Thank you very much for making booking so easy.

Date of experience: December 19, 2024
California
1 review
0 helpful votes
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It was a great experience and looking forward to my stay. First time saying at th hotel and it looks beautiful in the pictures.

Date of experience: December 4, 2024
Illinois
1 review
0 helpful votes
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Smooth search and easy booking
December 14, 2024

Smooth search and easy booking. The overall process felt seamless.

Date of experience: December 4, 2024
Canada
1 review
0 helpful votes
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Great system
December 13, 2024

Great system. But, it should show also in Canadian dollars as the booking was done by a Canadian in Canada

Date of experience: December 4, 2024