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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Great site, Very satisfied, will definitely use again, excellent
Excellent service.Easy to use and navigate. Good response and follow up.
Quick and easy to reserve accommodation. Great and easy booking done within minutes.
I tried to get hotel reservation at Discovery Suites Ortigas, Mandaluyong City Philippines last Nov 19,2024.
I received an email from your office regarding booking confirmation at said hotel -Discovery Suites. I also received.an email from my BPI credit card card service provider that said transaction with your office has been approved and payment to your office has been charged to my credit card.However, When I checked in, I was told by the reception desk
Assistant that they ddnt have any official.transaction with your office regarding my hotel reservation. So I hhad to get a new reservation and pay again. In this regard, I would like tk request for a full refund of my payment in the amount of P27,714.82. Thank you for your kind, prompt and favorable action regarding this matter.
I had to go to contacts to get another cp no as6 requested. After that, the site was closed. I had to make another booking.
Very easy and good experience. I thought then price was really good - and easy to use the site
Very fast e good experience. I also appreciate the request for confirmation
Great website and easy to navigate
I also confirmed booking with blue beach tower reservation and booking verified too
Could not select 2 different room types in single booking which was a bit frustrating
That was so easy to booking and i got one of the best deals thank you so much
OK.It gave the information I needed,but now I am unable to find the photos of the room I booked and paid for,the room I booked under Tripadvisor 'Prestigia deal 'Double or Twin STANDARD Room is nowhere to be seen unless the room is described under a different heading.Are you able to help me so I can access this information.
OK.It gave the information I needed
Excellent service. Site was easy to navigate and prices were really good. Will recommend
Payment didnt seem to go throught the first time but that may have been my card company, otherwise all good, hotel booked, email confirmation received
Quick, fab. Easy to follow and use. No problems in making a recommendation.
First time use the website, got a great deal, definitely purchase again in the future.
Easy booking great price the process was grea. Would definitely buy from the site again!
I confirm my booking. But was difficult because call me to complete and re -booking new booking
It was good. Blah blah blah blah blah blah blah blah blah blah
Good selection and easy to use to book. I looking forward to using prestige.com again.
Do not book with Prestigia ever, my first time booking has been a total nightmare! I had to cancel my booking because of a family matter on the 9th November 2024, and despite numerous emails & phone calls asking where my refund is, still 20th December 2024 I still have not received it, despite being told i should within 5-7 days. Not a company a consumer can trust. Stay away from them.
Hopefully Good first time booking x
Rate is $250 higher than my friend who on same trip.
Very difficult to get reservation information.
No option to document being a Veteran with 100% disability.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members