On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Double check by bank which is good.
Appreciated the phone call to verify the booking
Easy & Quick I'm happy with the price & the site was easy to use.
Won't take visa/Biz Checking account on line. Disturbing. Your software doesn't decline/accept/alert that payment is not going thru. Just spins and wasted my time.
This is my first time trying this website out. I will do a review once I have stayed at the hotel.
Very smooth and quick………………………………………………………………………………..
AMAZING deal. Seriously! It's a great deal, like literally the best I've ever seen for this hotel. Tysm!
Easy reservation—takes little time and very satisfied with the experience
It was not difficult at all, however, I was not able to see a picture of the room. I am trusting that it is a King Bed and lovely.
Very easy to use.I confirm that this is a safe website to use. The only thing that the phone number that they have for USA is a non working number. Its give you a WhatsApp number.
Easy and quick. GREAT prices! Site is also pretty easy to navigate.
Very good service and very good price, is the first time I'm using this service. Thank you
Website had detail on amenities, lay out of where the hotel is located, site made it my booking easy and quick.
Easy to access. Quick response.Reliable source.Very responsive and helpful. I would definitely recommend Prestigia to my friends.
DO NOT use this company. I have been waiting on a refund since November (it's March). I didn't have heat in my room during a visit to Iceland, and I was promised a refund that I've never received.
Quick and easy!
Lots of information on the property which is appreciated!
The online booking of the hotel was a very easy process and great hotel rates were offered.
Im so excited for trip. I love San Francisco. Going to see some baseball games while there
Easy to navigate and compared prices are great. I would use them again.
BOOKING WAS EASY. LOOKING FORWARD TO THE TRIP. I'M NEW TO THIS SITE SO CROSSING MY FINGERS ALL GOES WELL.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members