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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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I booked this through my phone and the experience was very easy and quick. I also felt like they got me a good rate.
Great service and discounted rate I got. Thanks to Prestigia.
After spending thousands, couldn't even get a soft drink after asking four people.
Needed a doctor, no one came after two days of them saying security will be up to see you. So I went and all they could say was to call an ambulance. I could've done that.
Offered a free meal and then couldn't get it because I'm Australian.
The service socks and don't play the pokies. They don't pay just the perception. The biggest win I got is $100 but it cost me $1000.
Everything is over priced and I wouldn't have cared if the service had been there.
DONT STAY HERE... NO ONE GIVES A TOSS
Booking easy but fee explanation is a little confusing. Good descriptions
Pretty Sweet! All was great! I would use it again in a minute!
Good site and easy to use. Price competitive when compared with other booking sites.
The platform has excellent offers and booking is very easy.
Easy and fast booking of great offers. Very interesting and good bargains.
Lief bis jetzt glatt ab.
Sehr engmaschige, Betreuung, leider nicht in deutscher Sprache.
Gyors és korrekt, mindenkinek ajánlom. Legközelebb is itt fogok foglalni.
I do not speak German. It would have been easier in French or English.
Very easy and quick experience. Very straightforward forward and it guides you through everything you have to do. Shows you cancellation policies and how to checkin as well as when. However, it doesn't let you see a picture of what your hotel room will look like.
Great! Smooth and reliable, Apple Pay was cool! I loved it it was super dope.
This was the easiest booking I have made in booking accommodation for our European holiday
Prima manier om te boeken. Aanvankelijk ben ik verrast door het feit, dat ik geen bevestiging krijg van Hotel Mercure in Reims.
Great, it was fast and easy to use. The price was low for the quality of hotel.
Easy to use but not clear whether full payment or deposit would be taken at time of booking
Quick and no fees
The only issue I can't tell how many beds are in this room?
Easyyyy to request booking and pretty straight forward! Had no issues and everything on screen was prompt and of easy use! Satisfied with the process!
Pretty good and very easy to do not more to say actually about the process
Good but could provide more info on rooms, particularly room size.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members