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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Was charged over $500 more then I was told after checking in and I am very angry
Plenty of choices, fast, easy to book and best price on the web! This is my 5th time booking with Prestigia and never got disappointed!
Credit card transaction was not smooth and have to try different cards
Best rates offered in all the sites I looked at
Helped I could see the amount of rooms they had on offer for each category
First time user very satisfied with ease making reservation.
Very quick and easy to book this hotel only wish there was a section to book a pickup and drop off at the airport.
Quick and easy best rates. I never heard about this site before. Logged on to Trivago and this site had the best rates on the hotel I was looking at. I did look up reviews to make sure service was good and had great reviews
There were no extra fees added on and only one small tax fee which I was happy to see.
Good service and great choice, easy and convenient, accurate prices
The web site was easy to use and navigate. Pricing available was comparable or better that others listed.
Quite straight forward. Easy to use app and was easy to use until this request.
Relatively easy. Will be happy to provide review after the trip if you contact me. This is my first experience with Prestigia.
Simple process, very easy. Would use the site again if the rates were competitive
5 star nice and clean well take care like the experience the company show customer maker better decisions overall prestigia well done
It was fun! It was easy! No issues! Enjoyable experience!🙂
So far so good blah blah blah blah blah blah blah blah blah blah
Very easy and £46 cheaper than booking.com for the exact same dates and 1 extra night
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members