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iLookGlasses has a rating of 4.7 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.
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I picked my order and as soon as the company saw it the said the one frame was not available and was very apologetic… asked me to pick a new frame
I did an I think it was meant to be LOVE LOVE LOVE them
Thanks so much
We love the products, sturdy, stylish and easy on the pocket
Customer service is amazing! Took awhile to process but I appreciated that they checked with me on both orders to make sure everything was correct (one wasn't). I'm vwry happy with my purchase!
Easy to order, checked that my prescription was correct and the glasses arrived more quickly than from any ordered through my optometrist
Great company have order 2 time perfection every time.
Great options, will order again, customer service was excellent
Had a customer service representative contact me by email wanting to confirm the size of the frames I selected to ensure they fit me properly. Once confirmed it was in my hands within a few days. After that experience had to pick up prescription sunglasses
I've been ordering my glasses here for years and value the prompt shipping, the ease of ordering online, and most of all, the amazing price.
The only hard part is choosing your glasses because they have so many to chose from
Always love my glasses and the customer service is great!
I knew they might not come out right, but it was not manufacturing issue just my face is small and nose is too so alignment is off.
Very easy.
Superlative staff.
Yes,they do prisms,but, not when ordering online.
Prescriptions w/prisms must be emailed to them.
Very easy,but,because there was no place to enter prism info,I almost went elsewhere.
I'm happy I phoned and found out this info.
I assume this may change,though.
Received all my glasses. Reading, progressive clear lens and sunglasses. All were great! Will definitely order again!
First time user so fingers crossed all goes well
We have used ilook several times and are always happy with the results therefore we keep coming back.
The online shopping experience was easy and user friendly. I have purchased from iLook on numerous occasions and also appreciate their reward program. I recently ordered two pair of progressives, one of which are sunglasses. I love them!
This company does a great job!. My hardest is finding the right size since i dont know what im looking for. If you know your sizes and are confident in your choices i definitely recommend. The price is great. I use this company for my work pairs so if they get scratches its not a biggie. Very happy and i have bought several pairs over the years.
From the website to delivery the process was easy and fast, great price and quality products.
I found the website easy and intuitive to use. When I placed my order I received an Emailed query asking me to confirm an item in the prescription, which I appreciated as it indicated attention to detail. For my two pairs I ordered one with progressive lenses and one for work at my desk and computer. The glasses arrived as promised and I am delighted with them.
Real smooth and real easy, no issues as described couldnt ask for more
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at [email protected]
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.


Thank you for your comments Matthew! We highly appreciate your kind words and it is always our pleasure to being of service going forward.
You may use the measurements of your current glasses as a gauge towards a better fitting pair.
The link below will help you find out the right size of the glasses that you are looking for.
https://www.ilookglasses.ca/eyeglasses-choosing-the-right-frame
Alternatively, you may contact us for some recommendations so we can help you find frames for you.
As always, feel free to reach out to us if you have any questions, or would enjoy personalized shopping assistance.