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iLookGlasses

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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iLookGlasses Reviews Summary

iLookGlasses has a rating of 4.7 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.

service
75
value
5
shipping
5
quality
1,052
This company responds to reviews on average within 5 days

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1,450 reviews

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Canada
1 review
1 helpful vote
Follow Darin H.
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Better than any of the ones I've bought from eye doctors in the past. 3rd eye operation and new set of driving and computer/desk are perfect and iLook even called as one eye is +1.0 and the other is -. R05. Great service.

Date of experience: December 20, 2025
Virginia
2 reviews
0 helpful votes
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Even better than I expected
March 15, 2026

Easy to use website to find the right style. Competitive pricing and fast delivery.
Customer service took the time to contact me regarding a mistyped measurement.

Date of experience: March 5, 2026
1 review
0 helpful votes
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Good purchase
March 15, 2026

Easy to order. Hard to tell actual colour on line, and how they will fit. Mine fit ok, but went to a store to have them adjusted. Colour was darker than I thought. Price was good!

Date of experience: March 5, 2026
Canada
1 review
0 helpful votes
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Wonderful
March 15, 2026

I love ordering glasses on. ILookGlasses They offer the best service, advice, and help with choosing and ordering. I order regularly for my daughter and myself.

Date of experience: March 5, 2026
Canada
1 review
0 helpful votes
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New glasses on the east coast.
March 14, 2026

A change in prescription determined the need for new glasses. Ordering was quick and easy and I am very pleased with the result.

Date of experience: March 4, 2026
Canada
1 review
0 helpful votes
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Much appreciated savings!
March 13, 2026

My last pair of glasses, bought in my Dr. Office cost me over $600 for one pair of a Brand name. They lasted less than 1 year before they were out of shape and the lens popped out. I figured I would try an online company as I could not afford to go back to my Dr. for another pair. I came across ILook Glasses and went through the directions which were quite easy, but I fould up the PD, as it was not on the prescription, but I received a quick email from the company and she talked me through the correct procedure and took my anxiety down a few levels. I received 2 pair for the price of one on one of the offers and I could not have been more satisfied. The glasses I choose are exceptional and so well made. I could say so much more but I would not know where to start. Do not be too intimaded like me and go for it, you will not be sorry. Thank You IGlass for such a great experience.

Date of experience: March 3, 2026
1 review
0 helpful votes
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Best Service
March 13, 2026

I buy glasses on a rare occasion due to all the stress it causes.

Cost being a big one and my own prescription being another.

My experience with iLook Glasses has been exceptional.

I initially chose my glasses and submitted it and was immediately contacted by the company.

With the help of the experts there I was able to find a correct fit of frame for me and have been extremely pleased with the final result.

I recommend wholeheartedly this company for any of your needs and will definitely be buying another pair sooner due to their fantastic pricing.

Date of experience: March 3, 2026
Canada
1 review
0 helpful votes
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Easy to order process
March 12, 2026

Wide selection of frames for everyone to chose from, affordable and fashionable. When entering your prescription, it was easy to follow the process, even giving you pointers to "How To" measure for proper fitting. Very pleased with the final result and product. Will order again.

Date of experience: February 7, 2026
Canada
1 review
0 helpful votes
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Best deal for high quality. Fast
March 12, 2026

It was very easy to order what I really wanted. Eye glass stores seem to display similar styles at outrageous prices, my last pair from them broke in the first two weeks. Your glasses last. I love them. The date of experience is a rough estimate below.

Date of experience: January 6, 2026
1 review
0 helpful votes
Follow Caroline K.
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I did purchase the higher quality progressive lenses but found that the viewing range was very narrow. I have been wearing progressive glasses for 10 years now and have previously purchased through Walmart and Costco and found that their lense quality is much better.
I did, however, really like the selection of frames with which I am very happy with. I purchased two sets of glasses - one clear and one sunglasses.

Date of experience: March 2, 2026
Zoey D. iLookGlasses Rep
2 weeks ago

Thank you for the shout-out regarding our frame selection! We’re so glad you found styles you love.
We’d love the chance to provide the high-level clarity you're looking for. Please reach out to us directly before your next order—we have several premium lens upgrade options available and would be happy to help you select the perfect match for your vision needs!

Canada
1 review
0 helpful votes
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Very nice looking.
March 12, 2026

I bought 2 pairs, one regular and one sunglasses. I had them fitted and the sunglasses are a very good fit. The regular ones are the same but they are a bit bigger and they slide down all the time. When I hold them together I can see that they are bigger so I can't keep them in place. Otherwise I have to say that I have no other complaint.

Date of experience: March 2, 2026
Canada
1 review
0 helpful votes
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Je suis très satisfaite du service et de la qualité de vos produits, depuis plusieurs années! Mais, j'aimerais avoir plus de choix, une section plus (funky) colorée et grand format. J'aime avoir des modèles classiques pour le travail et des modèles colorés pour la fin de semaine;-)

Date of experience: March 2, 2026
Canada
1 review
0 helpful votes
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Very happy!
March 12, 2026

Ordered 2 pairs of glasses with progressive lens. Received them and I was surprised of the quality! Very happy!
I will order more pairs!

Date of experience: March 2, 2026
1 review
0 helpful votes
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Excellent glasses
March 12, 2026

My experience was first class. Great communication and the glasses were really good quality, much better than I though they would be.

Date of experience: March 2, 2026
Canada
1 review
0 helpful votes
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Great price, quick service!
March 12, 2026

Decided to update reading glasses that were getting old. Bought two pairs with one for reading and one for computer work. Website was easy to use and glasses arrived ahead of schedule.

Date of experience: March 2, 2026
Canada
1 review
0 helpful votes
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Thorough Customer Service
March 12, 2026

I have a very complicated prescription, and I appreciate the representatives reaching out to me to verify and make sure that it is correct. My Glasses are Perfect!

Date of experience: March 2, 2026
Canada
1 review
0 helpful votes
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Prescription perfect. Frames cheap
March 12, 2026

I was very pleased when I received my sunglasses. The prescription was perfect. Unfortunately the frames are made of such cheap plastic that I am unable to fit them properly so they are crooked on my face and quite uncomfortable.

Date of experience: March 2, 2026
Zoey D. iLookGlasses Rep
2 weeks ago

Thank you so much for your honest feedback! We’re thrilled to hear we nailed the prescription for your sunglasses, but we were concerned to hear the frames weren’t providing the comfort or fit you deserve.

As we discussed on the phone, we want every pair of glasses from us to feel as good as they look. We’re so glad we could help you select a replacement frame that better suits your needs, and we’re already getting those processed for you!

Thank you for giving us the chance to make it right. We can’t wait for you to receive your new pair!

Canada
1 review
2 helpful votes
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ILook has great service, great glasses and great prices. They can't be beat. Go for the premium lenses. They are fantastic.

Date of experience: February 7, 2026
Canada
1 review
0 helpful votes
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Eyes strain
February 16, 2026

I ordered two glasses, but they strain my eyes, so I can't wear them for long.

Date of experience: February 6, 2026
Canada
1 review
0 helpful votes
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ILook is amazing.
February 16, 2026

I have only ordered my glasses from here for quite a few years. I love that it's a Canadian company. They message with any concerns. The price is fabulous and the glasses are delivered in a timely fashion. Thank you so much iLook.

Date of experience: December 27, 2025