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iLookGlassesReviews 1,116

4.7

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iLookGlasses Reviews Summary

iLookGlasses has a rating of 4.7 stars from 1,116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.

service
75
value
5
shipping
5
quality
1,034
This company responds to reviews on average within 5 days

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1,450 reviews

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Canada
1 review
0 helpful votes
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SATISFACTION
February 13, 2026

J AI FAIT LE CHOIX AVEC MA FILLE, POUR COMMANDER. ET LE SERVICE FUT BIEN.

Date of experience: December 3, 2025
Canada
1 review
0 helpful votes
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Excellent Customer Experience/Service
February 13, 2026

I've been dealing with Ilook for a few years now and have never had a bad experience…. Always confirming if something don't seem right with your order and confirming your address for delivery

Date of experience: February 3, 2026
Canada
1 review
0 helpful votes
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Best online eye wear!
February 13, 2026

Have purchased many many pairs of glasses and have always been happy with the look, fit and price

Date of experience: February 3, 2026
Canada
1 review
0 helpful votes
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My new glasses working fine.
February 13, 2026

I am happy with the glasses, frames and lenses. My prescription is a little complex due to my age and both reading and progressive lenses work well. The last time I ordered I picked a smaller frame, they fit well and I was happy to see they still carried the same frames and ordered them again. The communication I had regarding the order was handled well, no problems and would certainly use their services again.

Date of experience: February 3, 2026
Canada
1 review
0 helpful votes
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Such a good deal!
February 13, 2026

I've been purchasing my glasses from here for many years now and have never been disappointed. A great selection of frames and great staff who have been very helpful in the process. When I made mistakes they catch them and let me know. I highly recommend them for your next purchase.

Date of experience: February 3, 2026
Canada
1 review
0 helpful votes
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Excellent service
February 13, 2026

No issues and very seamless order, delivery and use. Keep up the momentum.

Date of experience: February 3, 2026
Canada
1 review
0 helpful votes
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Great service
February 13, 2026

I've had glasses from iLook Glasses before and they are always great. Lots of choices and very quick turnaround, if they are unsure about anything, they reach out to confirm. I will use them again for sure.

Date of experience: February 3, 2026
Canada
1 review
0 helpful votes
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Great product very satisfied
February 13, 2026

The 2 for 1 deal was greatly appreciated. Quality at a great price

Date of experience: February 3, 2026
Canada
1 review
0 helpful votes
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Great products, great prices
February 13, 2026

It's pretty easy to measure a pair of glasses you have and compare them to the dimensions of the glasses you want. I like having a second back up pair it's in great incase you need to make a repair. I often fall asleep on-top of my glasses so I can't blame them. Took like 30 minutes to buy new glasses, showed up in about a week. Can't really ask for anything more.

Date of experience: February 3, 2026
California
1 review
0 helpful votes
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A satisfied customer
February 13, 2026

I am a repeat customer and I will be a three peat customer when the time comes. The service was quick and when I had questions, your response was fast and the price was right. This customer will recommend Ilook to everyone I know. Thanks again.

Date of experience: February 3, 2026
Canada
1 review
0 helpful votes
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Thanks
February 13, 2026

Overall experience was great. One thing I would mention is you could communicate more often as the glasses are being prepared and then shipped maybe a couple of emails during that time would be much appreciated.

Date of experience: February 3, 2026
Virginia
3 reviews
0 helpful votes
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Pleased
February 13, 2026

Very pleased with my glasses, good quality, have ordered a few times before. They arrive quicker than if I bought at my local dispenser. Don't hesitate to try.

Date of experience: February 3, 2026
Canada
1 review
0 helpful votes
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Great glasses at a great price!
January 25, 2026

The hardest part of the process was choosing the frames. So many to choose from!

Date of experience: January 14, 2026
Canada
1 review
0 helpful votes
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Very satisfied!
January 20, 2026

Very satisfied. Glasses were a perfect fit, very comfortable. Quick delivery, great price. Will clearly make future purchases.

Date of experience: January 10, 2026
Canada
1 review
1 helpful vote
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Eye glasses
January 17, 2026

Excellent eyeglasses with clear lenses and durable frames. Comfortable fit and good value for the price. I would recommend them.

Date of experience: January 7, 2026
Canada
1 review
1 helpful vote
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Very Satisfied
January 15, 2026

This is my first experience buying prescription glasses for myself online. Im quite pleased with the whole experience. The glasses are great. I can see properly and they fit surprisingly well. Customer service was a nice surprise. They contacted me regarding a question about my prescription and followed up until we were both satisfied that they had what they required to produce my glasses.
Product, service, price, shipping: I rate this a 5/5 online buying experience.

Date of experience: November 12, 2025
Illinois
1 review
0 helpful votes
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2nd time customer
January 14, 2026

Previous frames broke. Ordered new glasses and replacement frames. Glasses arrived. Frames came a couple weeks later. New glasses have different style arms that I'm not really happy with. They are not sprung like my first pair. Pros: great price, lenses are good. Frames a bit light and fragile for a carpenter.

Date of experience: January 4, 2026
Czechia
1 review
1 helpful vote
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Size
January 14, 2026

The side -to-side size is not quite accurate, however, useable.

Date of experience: January 4, 2026
Canada
1 review
0 helpful votes
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The service I received was great and I appreciate the fact that it is a Canadian company!
I order 2 pair of glasses; one for computer and one with Progressive lens. It is the first time I had used computer glasses and they are amazing; also, the progressive lens work great for driving and for any distance vision. The one small issue I had was that neither pair worked well for reading ((which is probably my fault). I changed the lens in one of my old pairs of glasses to reading lens. Now I have glasses for every occasion.
Thank you iLookGlasses!

Date of experience: January 4, 2026
Canada
1 review
0 helpful votes
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Déçu…
January 14, 2026

Le lendemain de ma commande, on m'informe qu'un des deux modèles que j'avais choisis n'était plus disponible et que je devais en choisir un autre. Ce que je fais donc. Pourquoi avoir initialement pris ma commande dans ce cas? Après cette première étape, trois semaines d'attente avant d'avoir des nouvelles… Suis-je déçu? Oui…

Date of experience: January 4, 2026
Zoey D. iLookGlasses Rep
2 months ago

Thank you for sharing your feedback. We’re truly sorry for the frustration and disappointment you experienced.

In rare cases, when inventory is very limited, multiple customers may place an order for the same frame at the same time, which can result in an item becoming unavailable after checkout. When this happens, we reach out as quickly as possible to ask the customer to select an alternative so we can continue processing the order.

We apologize for the delay in communication afterward, as this is not the experience we want for our customers. Your feedback is important to us and helps us improve both our inventory management and communication.

If you’re open to it, we’d appreciate the opportunity to look into this further—please feel free to send us an email at [email protected] so we can assist you further.