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iLookGlasses Reviews Summary
iLookGlasses has a rating of 4.7 stars from 1,095 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.
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I was a little worried about ordering my eyeglass prescription online, but the step-by-step instructions made the process very easy. When my glasses arrived shortly afterward, they fit perfectly—just as I expected after using the online viewer that let me "try them on" with a photo of my face.
Very helpful and responsive answers to my questions, great variety to select from, and extremely fast shipping.
Wonderfully easy website! Chose what u liked filled in my prescription and received my new glasses within days! Very satisfied and will use again and recommend to all my friends😊
Everything went well from ilookglasses. I should have paid closer attention to the fitting site. Order to small.
Ordered 2 pairs of prescription sunglasses and both are great! Good value!
Ordered 2 pairs of prescription sunglasses and both are great! Good value!
Easy to order. Received exactly what I ordered. Received glasses when they said I would receive them. Excellent company. Will definitely order from them again.
Interactions through emails and by phone were good but the finished product not so much. I have won progressives for many years and my eyes are really straining with this new pair. I have had them for a couple of months and I am still struggling with them.
Long time client, always great service and products!
I wasn't aware when ordering two pairs of glasses that one of them was smaller than the other. I was contacted before shipping to ensure that is what I wanted. They helped me choose another pair that was a better fit. So easy to work with, and quick replies to my messages. The glasses were perfect.
It was my first time to order my prescription glasses online. Very easy procedures. I ordered 2 pairs with very good price. I received them at about 4 days, and fit me perfectly. Thanks, I will order it from you again. I have already told my friends.
So difficult when trying to fill a script from another country. Staff is always so helpful
Extremely prompt, courteous and helpful customer service. A truly joyful experience… will absolutely be a permanent customer. Glasses came quickly and are high quality. Looked exactly as described. Lense quality seems very good.
Mes nouvelles lunettes ont été expédiées rapidement et la prescription est conforme à ce que j'ai demandé.
Le choix est plutôt limité dans le choix de monture
It takes getting used too. Regular glasses gives you an overall view to the whole world. Bifocal comes in handy with the change in eyesight. However, though I am in the position to be wearing bifocal. I am still debating as to if it was necessary. At the moment, I still read without glasses and have less of a problem doing so. The glasses is great in general. However for my type of work, I have to be altering more often to see properly. But overall, the quality and for general use, it is an excellent produce.
Ordering was fantastic. Measurements were easy. They are just a little too big. And one lense seems off.
Thank you for your feedback! We're glad to hear the ordering process and measurements were easy. We're sorry to learn that the fit isn’t quite right and that one lens doesn’t seem accurate. We’d love the chance to make this right for you—we sent you an email so we can talk more about your order and we can assist with adjustments or a possible remake. We look forward to hearing back from you soon. Your satisfaction is very important to us!
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Thank you for sharing your experience and for your kind words about our team’s communication. We are really sorry to hear that you're having difficulty with your new progressive lenses. That is definitely not the experience we want for you. Sometimes even small adjustments in fit, prescription, or lens design can make a big difference in comfort and clarity with regards to progressive lenses.
We would love to take another look and make things right in your order. We will send you an email so we can talk more about your order. Your satisfaction and vision comfort are very important to us!
Thank you again for bringing this to our attention, and we look forward to helping you see clearly and comfortably again soon.