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iLookGlasses has a rating of 4.7 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.
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My kid got his first pair of transitions and a normal pair for back up. He loves them both. Will def be ordering again for the rest of the family
My glasses fit really well, they are perfect. Before they shipped them the company call to clarify my PD and thank God they did, because they were prefect. Thank you ilookglasses I will definitely order from you guys again.
Very happy
Website is user friendly. Can't wait to get my glasses.
I had an issue entering my prescription, the support staff messaged me right away to confirm, then worked with me as I verified my info with my eye dr. They were very prompt when answering questions I had, and had my order corrected, filled and delivered in no time.
Very happy with my glasses. Been purchasing from iLook for years. Because they are a good value, you can easily justify multiple pairs more often.
Very fast service at a price that is a lot less than regular optometrist services.
One par was good the other one has bad temples arms. They are made of a different plastic, mate, and the shape is wrong and unconfortable to wear. I try to workaround by heating but the plastic which is used will come back to the wrong shape in few days. It does not retain the shape I made during heating. The shape is pointed outside instead inside and thus is very unconfortable for the ears.
The good pair has normal shape temples, confortable, made of good glossy plastic.
Andrei, Toronto
Quick and easy. Within an hour of the order they called to confirm the prescription because they thought it was unusual. I am very pleased with the service and glasses. Would absolutey order again from them!
Thank you for the help i received while i was trying to find the frames
Thank you for all the help. And Patience. You were great
Website was easy to use. Wonderful price. Glasses are excellent quality.
This was my second order; the first was perfect! However, even though I filed a prescription with iLookGlasses, I received glasses with plain lenses, which are no good to me at all. My second order was to add some frame colours and I only discovered the problem last week because I had not needed those colours until then. My first order was fantastic which is why I reordered.
Je suis très satisfait du service et des produits. J'ai déjà recommandé à plusieurs amis!
I love order glasses from ilookglasses glasses and customer service excellent delivery with in a week to Ontario.
I appreciated the double check phone call to make sure the fit was correct because I'd chosen two different frame sizes by accident. Great service!
Pleased with the service shipping was fast price was great, I only wish I could've got amber colored lenses on my basic prescription. I am not a fan of grey tint. Aside from that I'm a happy camper
Love my glasses, love the price! Shipping was amazing fast. Glasses are awesome!
Too many overlays/pop ups. Makes irdering on phine impossible.
The web site was easy to use and ordered 2 pairs for the price if one and love the free item i received will order again
Easy to navigate the site, great customers service and fast delivery. Mae answered to my questions, also she gave me some professional advice. Thank you!
Chat was very helpful,ensured that prescription was correct, overall a good experience
Went as expected, I especially like the easy way to confirm prescription, will purchase again
Very bad experience. Glasses not fit correctly, Tried to contact customer support without success.
Once I had been promised that someone will call next day to proceed with return, Never received the call. No one ever call or send at least email.
I'll let u know when my order arrives
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at [email protected]
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.


Thank you for reaching out.
We apologize for the inconvenience.
If you want, We offer a one-year warranty against manufacturer defects on frames and lenses.
We will give you a phone call so that we can talk more about your order.