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iLookGlasses has a rating of 4.7 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.
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Was also surprised how quickly I received my prescription glasses. Will definitely order fro here again.
Good quality, great price. Dependable service.
Repeat customer, and will be again
I was really happy with the service and efficiency of this company.
Unfortunately, the glasses were much darker than the online photo showed?
They were very accomodating and let me return the glasses for a different pair.
Very pleased with the service! Would highly recommend!
Stress free. Kind assistance was given to me in finding what I needed
Received my two pairs of prescription sunglasses and they both fit perfectly. The quality of the frame and glass is excellent for the price. The service was also excellent with quick follow up to make sur I didn't make a mistake in my order. And the bonus is that I received my glasses within a week.
I have been buying with them since 5-6 years and I am always satisfied with their products and service.
Glasses came in quick and are nice and light
Would love to see an eta when ordering them next time
I cannot recommend this site enough for the quality of the final products, to the amazing customer service team. I would HIGHLY recommend this shop for all your eyeglass needs. The team caught an error in my order and offered a different style that would better fit my measurements. I will bring all my future purchases, when I can to them. A+
I made a mistake when ordering my second pair of glasses from ilookglasses luckily Mechelle noticed the error and contacted me. 10 out of ten to Mechelle. I have been really pleased with my glasses.
Was quick and easy and I love my new glasses. Will definitely shop again
From start to finish it was easy to do, easy to understand.
Yes, I would and will order again.
Great experience! Returned one pair for exchange because I didn't like the fit on me. Very helpful staff! Overall happy with the glasses I got for a great price. Thank you Thea and Mae for your patience and prompt responses to my emails.
Great website, made it easy to try different pairs!
Purchased 2 and loved both!
Prescription glasses are great and no need to get used to them.
I cannot believe how long I dragged my feet when ordering with ilookGlasses, I have never ordered glasses online, what a relief when I received my order, love my purchase(s) great people to talk and work with.
I received my glasses a few weeks ago. I confirmed my order on a Friday and they were in my mailbox the following Tuesday. That's good service! Another great thing that I appreciate about iLook service is that they took the time to ensure that my prescription was accurate. They questioned one of the numbers I provided and upon review with my ophthalmologist, I had made a mistake. The correct information was updated and my glasses arrived shortly after. I love the style, the fit, and most importantly, my sharp, clear vision.
My glasses are great and it was so convenient. I will order again. Highly recommended
I've purchased from here before, and was really impressed with the customer service, as well as the glasses them selves. It was only natural that I would come back!
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at [email protected]
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.

