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iLookGlasses

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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iLookGlasses Reviews Summary

iLookGlasses has a rating of 4.7 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.

service
75
value
5
shipping
5
quality
1,052
This company responds to reviews on average within 5 days

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1,450 reviews

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Canada
1 review
0 helpful votes
Follow Connie E.
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Was also surprised how quickly I received my prescription glasses. Will definitely order fro here again.

Date of experience: March 6, 2023
Canada
3 reviews
0 helpful votes
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Solid quality - great price
March 6, 2023

Good quality, great price. Dependable service.
Repeat customer, and will be again

Date of experience: March 6, 2023
Canada
1 review
0 helpful votes
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ILook Glasses
March 6, 2023

I was really happy with the service and efficiency of this company.
Unfortunately, the glasses were much darker than the online photo showed?
They were very accomodating and let me return the glasses for a different pair.
Very pleased with the service! Would highly recommend!

Date of experience: March 6, 2023
Canada
1 review
0 helpful votes
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Stress free. Kind assistance was given to me in finding what I needed

Date of experience: March 6, 2023
Canada
1 review
0 helpful votes
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Love my sunglasses
March 6, 2023

Received my two pairs of prescription sunglasses and they both fit perfectly. The quality of the frame and glass is excellent for the price. The service was also excellent with quick follow up to make sur I didn't make a mistake in my order. And the bonus is that I received my glasses within a week.

Date of experience: March 6, 2023
Canada
1 review
0 helpful votes
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Heat service and great products
March 6, 2023

I have been buying with them since 5-6 years and I am always satisfied with their products and service.

Date of experience: March 6, 2023
Canada
1 review
0 helpful votes
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Nice and quick
March 6, 2023

Glasses came in quick and are nice and light
Would love to see an eta when ordering them next time

Date of experience: March 6, 2023
Canada
1 review
0 helpful votes
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Favorite Eyeglass place online
March 6, 2023

I cannot recommend this site enough for the quality of the final products, to the amazing customer service team. I would HIGHLY recommend this shop for all your eyeglass needs. The team caught an error in my order and offered a different style that would better fit my measurements. I will bring all my future purchases, when I can to them. A+

Date of experience: March 6, 2023
Canada
1 review
0 helpful votes
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Helpful customer service support
March 4, 2023

I made a mistake when ordering my second pair of glasses from ilookglasses luckily Mechelle noticed the error and contacted me. 10 out of ten to Mechelle. I have been really pleased with my glasses.

Date of experience: March 4, 2023
Canada
1 review
0 helpful votes
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Fast and easy process.
March 3, 2023

Was quick and easy and I love my new glasses. Will definitely shop again

Date of experience: March 2, 2023
Canada
1 review
0 helpful votes
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Great Glasses
February 26, 2023

Great customer service, phone people are great arrived on time

Date of experience: February 26, 2023
Mexico
1 review
0 helpful votes
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Easy Peasy
March 15, 2023
Updated review

From start to finish it was easy to do, easy to understand.

Yes, I would and will order again.

Date of experience: February 26, 2023

Easy to do, easy to understand
January 30, 2023
Previous review

Easy to do, easy to understand

Date of experience: January 30, 2023
Canada
1 review
0 helpful votes
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First time shopper
February 26, 2023

Great experience! Returned one pair for exchange because I didn't like the fit on me. Very helpful staff! Overall happy with the glasses I got for a great price. Thank you Thea and Mae for your patience and prompt responses to my emails.

Date of experience: February 26, 2023
Canada
1 review
0 helpful votes
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Great experience!
February 24, 2023

Great website, made it easy to try different pairs!
Purchased 2 and loved both!

Date of experience: February 23, 2023
Canada
1 review
0 helpful votes
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Fit great and love the style
February 24, 2023

Prescription glasses are great and no need to get used to them.

Date of experience: February 23, 2023
Canada
1 review
0 helpful votes
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Jake
February 23, 2023

Awesome price & quality. Far cheaper than stores. Fast service too.

Date of experience: February 23, 2023
Canada
1 review
0 helpful votes
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Optimistic
February 23, 2023

I cannot believe how long I dragged my feet when ordering with ilookGlasses, I have never ordered glasses online, what a relief when I received my order, love my purchase(s) great people to talk and work with.

Date of experience: February 23, 2023
Canada
1 review
0 helpful votes
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Why iLove iLook glasses
February 22, 2023

I received my glasses a few weeks ago. I confirmed my order on a Friday and they were in my mailbox the following Tuesday. That's good service! Another great thing that I appreciate about iLook service is that they took the time to ensure that my prescription was accurate. They questioned one of the numbers I provided and upon review with my ophthalmologist, I had made a mistake. The correct information was updated and my glasses arrived shortly after. I love the style, the fit, and most importantly, my sharp, clear vision.

Date of experience: February 22, 2023
Canada
1 review
0 helpful votes
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Happy customer
February 18, 2023

My glasses are great and it was so convenient. I will order again. Highly recommended

Date of experience: February 18, 2023
Canada
1 review
0 helpful votes
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Super happy!
February 16, 2023

I've purchased from here before, and was really impressed with the customer service, as well as the glasses them selves. It was only natural that I would come back!

Date of experience: February 16, 2023