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iLookGlasses has a rating of 4.7 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.
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I am very pleased with the quality of my glasses. I do, however, wish that the "try on" option was improved as the details are difficult to determine and therefore makes is difficult to make good decisions.
Very good service and good quality products.Recommend for everyone.Thanks
Online great, price great, received products not so great, quality of frames flimsy and not what I order.
Fast and Easy to use website and delivered as promised. I have ordered multiple times and I've been happy with each purchase.
I have now purchased four sets of spectacles. Sometimes the order page is confusing about how many pairs I actually will receive (when there is a BOGO sale that's still "1" item) but the quality is there and although the frames might be thinner material than you're used to, they look and feel great.
Slightly confused on how to order second set of prescription sunglasses, if second free pair is non-prescription lenses.
Good value for money. Lenses are not as thick glass as from optometrist shop but are inexpensive enough that when you get two-for-one frames, you can always have a backup pair. Also, with prescription sunglasses, having duplicates mean I can leave one set permanently in the car.
Excellent service and great quality prescription glasses. Order was delivered quickly and efficiently.
Always easy to update prescription and find cute glasses at a fraction of the cost your Optometrist wants you to pay.
Ordered 2 pairs got 4. Great when you miss place your glass after using sunglass or just taking them off to sleep. Have a extra pair in the car and near TV so I am not always looking for them. Would recommend for anyone that wears glasses and can not see without them. Do not have to worry about braking them either.
Always enjoy shopping with iLook. I can have a pair of RX sunglasses in every vehicle so don't
Get irritated wasting time trying to find my sunglasses.
I was hesitant to purchase prescription glasses online. However I was pleasantly surprised. I found the website east to use, I had a couple of questions and spoke to a representative who was very helpful. 6 days later I received my glasses in the mail & they were better than expected. I am very satisfied with my purchase.
This is my second time ordering glasses from iLook and once again they have been great. I had a small issue with my prescription matching and they reached out to double check it was all correct. The glasses are great quality and I will definitely order from them again.
The prescription doesn't appear to be exactly like my Optometrist's glasses. The offer stated free Aviator glasses... which we did not receive.
Convenient and excellent quality products! This is my third purchase with *******@ilookglasses.ca. I have recommended it to family and friends. Amazing customer service and quick turnaround. Highly recommend! You won't be disappointed!
The website was very easy to use. My glasses came quickly and were very affordable! Very happy with my experience!
Please let me know how I would go about sending them back so you can fix them.
Thank you for reaching out!
We are absolutely more than happy to help regarding your order.
We have sent you an email so we can talk more about it. We look forward to hearing back from you soon!
You cannot choose 2 pairs the same usage.
My supposed computer glasses are useless, and the attitude I got when I contacted them was the same. Still no satisfaction 6 weeks later.
Thank you for reaching out!
We apologize for the inconvenience. We are absolutely more than happy to help regarding your order.
We will send you a private message so we can talk more about it. Talk to you soon!
Answer: You may find our sunglasses option online after you find a frame and enter your prescription.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at [email protected]
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.


Thank you for reaching out.
We are absolutely happy to assist regarding your order.
Regarding the free aviator sunglasses, you did not get them because the promo code that you applied in your order is BOGO25EX which gave an additional 25% discount on top of the BOGOFREE discount. To take advantage of the free aviator sunglasses, you would want to apply BOGOFREESUN code. This BOGOFREESUN code no longer offer the additional 25% discount. Unfortunately, only one promo code can be applied per order.
We will send you a private message so we can talk more about it. Talk to you shortly!