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iLookGlasses

4.7

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iLookGlasses Reviews Summary

iLookGlasses has a rating of 4.7 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.

service
75
value
5
shipping
5
quality
1,053
This company responds to reviews on average within 5 days

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1,450 reviews

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Canada
1 review
0 helpful votes
Follow Jenna B.
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A new requirement of measuring your own pupil distance (in the past when I've ordered glasses it must have been an assumed average or given) is not only difficult to do but can really impact your prescription if done incorrectly.
I must have measured mine ten mm too close together for instance and now both pairs of prescription sunglasses I ordered cannot be worn without feeling dizzy and getting a headache. I drove wearing this new pair and had to take them off within ten minutes.
I wish this requirement could be waived or a selection of the average could be an option since your order is so impacted by this additional measurement.

Date of experience: May 2, 2023
Zoey D. iLookGlasses Rep
over a year old

Thank you for reaching out!
We strongly discourage you to wearing your new sunglasses if there is a vision correction issue in them.
We are happy to fix them for you! We will send you a private message so we can talk more about it. Talk to you shortly!

Canada
1 review
0 helpful votes
Follow Hilary M.
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Easy to shop and wait time for glasses was good, lots of choices also,

Date of experience: May 1, 2023
Canada
1 review
0 helpful votes
Follow Ismail X.
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Easy to use website, lots of options for the glasses and good sale.
Glasses are of very good quality, Love them. Will order soon again for prescription sunglasses.
Good job iLookGlasses.

Date of experience: April 29, 2023
Canada
1 review
0 helpful votes
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Nice glasses and fantastic service.
April 25, 2023
Updated review

Time to replace RX.Dealt here many times with excellent results and great prices.Love the freebies.Styles are decent and sturdy Also got new prescription sunglasses to replace my old ones.Free shipping and rock solid guarantee

Date of experience: April 25, 2023

Great as usual.Have purchased several times
April 24, 2023
Previous review

Great as usual.Have purchased several times

Date of experience: April 24, 2023
Canada
1 review
0 helpful votes
Follow David I.
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Great place to purchase glasses
April 24, 2023

I recieved my order promptly and received some good customer service in response to my inquiries

Date of experience: April 24, 2023
Canada
1 review
0 helpful votes
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Received as described
April 23, 2023

Simple and straight forward.
All arrived safely and timely.

Date of experience: April 23, 2023
Canada
1 review
0 helpful votes
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New specs
April 23, 2023

Good shopping experience, customer rep help, good value for the cost

Date of experience: April 23, 2023
Canada
1 review
0 helpful votes
Follow Cara H.
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Great service
April 23, 2023

I had some problems putting my prescription in. Sent them an email copy of my prescription. They had my glasses to me in days. I love them more than the ridiculously expensive prescription ones I got from my eye doctor. These glasses rock super happy

Date of experience: April 22, 2023
Canada
1 review
0 helpful votes
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Love my New glasses
April 22, 2023

Easy. Great services, great services. Love my New glasses.

Date of experience: April 22, 2023
Canada
1 review
0 helpful votes
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Commande des lunettes
April 22, 2023

Bien satisfaites du service, à refaire une prochaine fois si le prix sont abordables comme cette fois ci!

Date of experience: April 22, 2023
Canada
1 review
0 helpful votes
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Perfect
April 22, 2023

I've been using their service for years, it's always perfect. If something is wrong with the order, they will call you to make sure you will get the right glasses. Strongly recommended!

Date of experience: April 22, 2023
Canada
1 review
0 helpful votes
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Helpful service
April 22, 2023
Updated review

It's hard to filter the frames but otherwise the site works well. Their customer reps contact you to verify purchases if something's off and they're quick and kind

Date of experience: April 22, 2023

It's hard to filter the frames but otherwise the site...
March 25, 2023
Previous review

It's hard to filter the frames but otherwise the site works well

Date of experience: March 25, 2023
Canada
1 review
0 helpful votes
Follow Shari H.
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They were great to order from
April 20, 2023

It was easy to try on with the virtual. They arrived a couple weeks later. And I get compliments on them almost daily

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
Follow Debra F.
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First pair lens, fellow
April 21, 2023

First pair I got the lens fell out. The girl told me she was going to send me a paper so I can send it back and that never happened so it cost me another 300 to order another pair.

Date of experience: April 19, 2023
Zoey D. iLookGlasses Rep
over a year old

Thank you for reaching out! We have received and reviewed the picture of your glasses. We sent you RMA via email so you can send the glasses back to us and we will fix them for you.
As always, make sure to reach out if you have any other concerns or questions at all.

Canada
1 review
1 helpful vote
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First-time experience - AMAZING!
April 19, 2023

Almost immediately after my old pair of glasses broke, I searched around for a online glasses shop. I, to be honest, stumbled across Ilookglasses.com.
Once I placed my order I received an email from the lovely lady from customer service to verify the size. Once the error [of my doing] was corrected.
My order came surprisingly fast, within 3-days. Solid construction, PERFECT fit! And they look great.

I will be ordering again for sure.

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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Disappointed
May 19, 2023

I ordered 2 pairs same make same model, however 1 pair should have been black frames with clear lenses, and the other red frames with clear to black lenses, both prescription

Both pairs came really fast in mail which was great however I received 2 pairs that had black frames

I emailed company and thier reply was they don't have red frames and said my order was correct

The options for frame colors were black Grey and red

Also prescription is off and I feel like I'm looking under water

I will say 2 pairs of prescription glasses for only 102 $ is Fantastic and great amount if selection

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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Reasonable price
April 19, 2023

Very reasonable price for 2 glasses. But one of my spectacles does not fit properly because of its shape. Other one is really good. I love that one.

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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Glasses
April 19, 2023

Glasses were great quality for a great price. Shipped and received in time.

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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Good price
April 19, 2023

Good price and the prescription glasses(-10.25) were well made

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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Great product and great value!
April 19, 2023

I ordered some prescription sunglasses and they arrived on time and are a great product. I love the value because I was able to order a back up pair with free frames. This is my third order and I will continue ordering with iLookGlasses.

Date of experience: April 19, 2023