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Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Took a bit longer than expected to receive the unit. But, after some initial difficulties with the PAT system, everything works fine, with no recurrence of the original problem.
Product was in good shape, no holes and floor was in good shape. Only issue is the latches on the doors are stiff and difficult to open. But I'm guessing that's part of the good seal keeping out bugs and water. Overall I'm very satisfied with the product I received.
For whatever reason, I replaced my ecu and was able to immediately start/use my truck. I was told by many people, including Flagship, that I would need to go through a whole Key Learning procedure, but that wasn't necessary. The whole process couldn't have been simpler.
Finding what I need and ordering it was simple and straightforward. So far, so good.
Computer worked well, fixed problem, received on time. Good communication,,,, good installation instructions,,,,,,,,,
Very happy with the speed of service and quality of work. Received part way quicker then expected and was perfectly matched for my vehicle
The order process was easy and timely. All is well and working. Thank you for your expertise and attention.
I have bought 2 now one for a Saturn ion 2006 was suppose to be programmed for it but didn't work bought another for my Nissan pathfinder and the same thing didn't work.! Don't buy one. 😡!
Terrible communication on when your product is ready just send automated emails to all say the same thing but there's a delay because of increased orders so you just have to hope that they get you your product sent out in the time that they say 5 to 7 days, but it's a shot in the dark so you can't give any timeframe to the customer. You're actually buying this computer for if you're a business You just have to tell him we'll get your vehicle someday depending on whatever flagship one wants to do. And you can't actually talk to somebody they just want to send you these automated emails. I requested a manager multiple times and won't get a phone call. I put my personal cell phone in the email multiple times. Nobody will call me. They just say we've sent you updates. On top of that I ordered my unit on the 14th on the 19th. It was in Programming and then on the 21st it was put back to Processing and it is currently the 28th and it is never went back in the Programming and I can't get any answers as to why. I've used flagship appointment a lot. I really like the product I get, but I can't run a business with no timeline. So I'm gonna have to find another source for my computers.
Install was easy on my vehicle. As yet, no issuers. Chose this company because of the lifetime warranty. Have purchased other ECM's from other sellers, but those had a limited warrant time span. I think this is my third or fourth replacement ECM.
Quick, great service as usual. Easy identification and replacement PCM. And now I have to type more than 100 characters which is slowing me down for simply trying to offer feedback as requested. Be prepared!
Able to cross reference PCM fast, place order.
Very great service, and computer was spot on. Gave them the vin number and a week later got my product in Texas from New York. Installed new unit and turned the key and bam vehicle running great.
Ben processed my order and expedited delivery. I received my order quickly and it works fine!...
Flagship One was fast in service, the part works perfectly. Not the fault Flagship One, shipping to Canada took nearly three weeks with not much useful tracking information.
I had a bunch of issues with my 1999 Tahoe. I couldn't figure it out. The help you gave me was amazing. I ended up having a wiring problem from the manufacturer GM. Your brain helped me to understand what it was. I found it and fixed it. Thank you for your support. I'd love to send you my old brain but I don't know where to send it to
I live in Alaska, so I was thinking my order was gonna be a while to wait, but it was here within a week. Very excited to get it sooner then later. I'm a very satisfied customer. My experience with this company was wonderful. Thanks you very much. Date i don't remember, sorry.
I had to replace some of the sensors U originally replaced before the car began to run correctly. The car didn't run properly until I replaced non OEM sensors with proper matching OEM sensors. In my case they were the MAF sensors. A scanner for my phone helped a great deal.
Except for the sensor problem it was plug and play. I'm happy with the results.
PCM works perfectly. Only drawback is cost to reprogram keys. Plugged in the PCM truck would not start because of anti lock system. But after reprogramming keys everything worked as promised. Would defined recommend Flagship one!
Very happy with the purchase, the whole experience has been great and I will use Flagship again.
I do have one question, it turns out my problem wasn't the computer, can it ve returned?
I took my vehicle to aa local locksmith and hooked up my new unit they followed instructions and wasn't able to program my keys. They then said they could possibly erase my keys then try again but said that if it didn't work i would have to get a tow truck. Now I'm driving around with the old ecm with the same problem if you have any information on this matter it would be appreciated thankyou
The item seems to work well. The only issue was the length of time it took to receive it. The jeep is running well and no further issues.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members