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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Local garage baffled by several codes and gave up. I felt it was ecu, took a chance. After programing the fob it started an̈d runs great.
The refurbished PCM to my stranded 2010 Jeep JK Wrangler 3.8 Sahara European version worked like a charm, true plug and play with no further programming required. Many thanks to Flagship for bringing my Jeep back to life!
Ordered a PCM online. Delivered on time and works as it should. Emails were sent with updates on status of the order. I'd recommend Flagship One Inc
This product did not work at all I provided the right vin number and it didn't work I went the dealer and they said this was the problem it was to expensive to buy there so I turned to flagship and the product they sent me did not work.
Thought that we had not received it but when my loving wife got home from work she had it in her bronco lol. Have not got it put on yet. Will let ya no when I get it on.
Was easy to purchase online, good price, and fairly quick arrival. Easy install once i got it, everything seems to be working so far
Should be a 5 star review and i feel bad leaving a four star. Great service, awesome commutation just wish there were other shipping options to speed up delivery.
EASY TO ORDER AND WORK AS THEY SAID. PLUG AND PLAY UNIT. WE WILL ORDER IF I NEED ONE AGAIN. NICE AND QUICK RESPONSES AND GREAT CUSTOMER SERVICE.
OPERATOR COULD NOT GET CORRECT ORDER
After purchasing a salvaged truck and getting it running again the scan tool read 23 issues. It was clear enough several issues were in the old PCM and instrument cluster. After the PCM from Flagship One and instrument cluster 16 issues disappeared. And after two months the PCM is working like a champ!
Only ordered so far and it was easy.
Easy parts look up with vin verification. Also received updates on the status of my order and delivery date. Easy Plug and play! My vehicle started right up and resolved other issues that were not expected which is a plus!
Exm received is worse than the one being replaced, went from extended crank to extended crank with multiple cylinders misfiring.
Our experience was good the only draw back was that it took over the 8 days originally quoted on the website. I had to call and then they put a rush on it.
Very good service and made sure I got a ECM that was working, very happy. The catch was there was no core return price. Instead they offer a store credit for your next ECM purchase, which I don't know the next time I'll need another ECM. Didn't quite for me. But very happt with the ECM!
The team was very good to work with as always ………………………………………………………………. …………,,,,,,————————————————————————————-/-/////——————————//—————
Flagship One delivered! Experience for start to finish was spot on. Had the part in 7 days or less. Installed it and worked as promised, no issues at all.
I never got to try the computer. Before it was installed the car got trashed. If anyone needs a rebuilt computer for a Windster I may have one that will fit.
Quick service and excellent product... had minor issues that customer service quickly responded and resolved (no problem with product itself, issues were on me)... recommended them 100%
My trucks performance has improved greatly since I installed your product, which was easy to do especially with the great instructions. Thanks so much.
The transmission module I ordered came programmed for my Silverado and saved me the time and expense of going to the GM dealer. Worked perfectly the instance I plugged it in!
I have a 13 year old Nissan truck that had a glitchy ecm, I didn't want to go to a dealer as they always fix more than necessary. Flagship was straight-up, no bones, easy to deal with. With a life time warranty, how can you go wrong. I checked other venues that were cheaper, but you had to send in your computer and I didn't want mine rebuilt, I wanted it replaced.
Not only did they replace the module, but they programmed it and tested it before sending it to me. It took a little longer than usual since it was a Japanese truck, but they got the job done sooner than Nissan would. The price was good and I would use them again if I needed another ecm.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members