FedExReviews 2,900

Fed ex should be Xed from existence. Worst customer service anywhere. I actually was called a dumbass by one of the employees at the non service center in Round Rock after I had been through the ordeal I experienced in getting a simple $15 Dollar part. I was lied to by a phone operator that told me they would deliver the part the nest day and was forced to drive 70 miles to get the part. The security gate that they have installed on that property to get your part literally backed up and bruised my chest as I tried to enter the prison like compound where my part was being held in the truck that literally past my house the same day. I also fail to mention that earlier the day I was at the bed side of my dying mother that I left to go and be sure that I was at my house in time to get the part. Yes Dying mother. A big fat slob of an employee then had the gall to call me a Dumbass when I complained about the security door that hurt my chest. Fed Ex you are the very worst service organization I have EVER experienced. Period

I just had a very bad experience with FedEx express delivery service. They hadn't only late delivery of my parcel, but also broken some of my goods, although the sticker of fragile was there.

Can't beat the price (yes even by USPS or UPS--check it out and compare pricing/service times), can't beat the service. If you ship enough with any one carrier, you're gonna have some issue here or there, but trust me, it'll be a lot less with FedEx.

Great experience, would totally recommend to everyone!

They may be famous but still needs alot of room for improvement when it comes to insuring clients products

I was happy with fedex cos they delivered my latest gadget on time, actually two days before than the earlier set date. It reached me safe and secure. Amazing timing

I placed an order. There was a problem where the merchant missent an item. No one has gotten back to me. I emailed them several times & no one handled it. I even called but the phone just rings. *******849 The email address bounces after I messaged them once. *******@bongous.com

Walked into their FedEx/Kinkos location and was greeted with a smile. Really helped me out with my printings. Overall pretty good experience. Would definitely come back.

The guys at my local branch are very knowledgeable with the options available in presentation design. I had my office computer out for repair and had to use them for the design of my presentation. I usually like to do my own layouts and I say I am pretty good. However, Steve was great and showed me a few tricks.

FedEx is the best. Most reliable delivery... just their customer service could improve.

I had an incoming package, a repaired laptop that required a signature for delivery. I am one of those strange an unusual people that have a job! They refused to deliver it at a time when I was home saying they only deliver to my town around 10 AM-noon. They refused to wait five days so I could move my day off to be home to get my computer. FedEx did say I could come pick it up that day only at their distribution center, 86 miles away, about an hour before they closed. They claim they made three attempts and returned the computer to HP. HP resent it to my work address with my waiving all their responsibility for safe delivery and I feel I was lucky to get my laptop back.

I used BongoUS to have items forwarded onto Australia. A friend of mine who lives in a different city of Australia and I ordered over US$300.00 worth of items which were forwarded to an address and were then supposed to forwarded onto Australia.
I received an email from the retailer informing me that the items had been shipped to the US address. That is the last thing I heard about the items, the identical thing happened to my friend. We persisted for 2 months to contact BongoUS via phone, email, even a hand written letter. We never had one reply from them. DO NOT USE THIS COMPANY, they are a disgrace. My friend and I are furious that we were so stupid to use this company. I strongly advise you not to have anything to do with this Company. If they had made an error with one of our orders that would have been annoying but for both of us to share the same experience when we live a one hour flight away from each other in Australia, they are a sham, DO NOT USE. Would not even bother typing this but I don't want anyone else to lose their money and experience the frustration that we did. An absolute disgrace they still exist!