FedExReviews 2,900

Filled out and confirmed my details including the forms they request you fill
Ordered and they shipped my item the first time
2 weeks later i ordered a phone, they received it. I don't receive notification from them, by chance i logged in to see a message. They wanted me to fill out the info again
My Christian name is wrong by a letter and they only picked it up on the second shipment and they refused to send the item to me
Since the christian name on the parcel is 1 letter different from the account name, they CLAIM that they can not accept it
I lost $1000. 00 with these guys
Trust me when i tell you, stay away from these people, if they see an opportunity to rip you off they will do so

Am really surprised with all the comments on this website. My experience with bongo is just amazing.

The time needed to get a reply is fast... Response and help in clarifications is just amazing. One incident i had once was eith an item that arrived broken! I immediately had the impression that its gonna be a painfull process but again i was amazed that all i had to do was to send an email to bongo claims dept. Informing them about the damage and report it to DHL as well. From there on, bongo followed up claiming my money from DHL and all i did was sit down waiting for them to get me my cheque.
Prices are a bit high? Yes maybe... But again... They deal with DHL and DHL prices are even higher if u decide to deal eith them directly! Again... If i had a broken item with a company other than DHL it would have been a painfull process... So u pay for what u gain

I bought two pairs of shoes through BongoUS and have been overcharged (double-charged) for shipping.

I queried the shipping quote before by shipment was sent because it seemed a little high ($160 for two pairs of shoes from the US to Australia). They told me the box was 15x11x11 inches and this is what they used to calculate their shipping fee.

When the box arrived it was half the size: 13x11x9 inches, which should have cost about $90 (based on their own shipping calculator).

I have complained and the keep promising me that management will get back to me 'tomorrow'. I've been trying to get a response for 2 months.

I guess that's how they make their money - by double-charing for shipping and then refusing to deal with complaints.

The all-time worst customer service of my life. They will tell you what you want to hear when a problem arises, but you never see any action taken. I characterize this as lying. So, my opinion of them is that they are liars who undeservingly take your money. They say on their website that any request to ship an item made by 4PM Eastern will ship out that same day. My last package took a week to leave their building and they gave me the run-around every time I contacted customer service to get them to do something about it. No manager ever called me; no offer to make things right was made. I thought I was paying for them to do the job correctly and reliably, but it appears that I was paying a bunch of inept fools. They didn't even give me the right tracking number. Oh, well. You live and learn. Don't make the same mistake as I did. Find another service. There are others out there. They can't possibly be as bad as bongous.

I had a mail forwarding account with Bongo US. An item arrived from the Department of the Treasury. I did not know at the time that this was a check. I forwarded my mail in a batch as usual, but this item was not included - I contacted BONGO and they did not know where it is... So how did it go missing from a sealed DHL envelope? Only if it never got put in in the first place... Clearly someone in their firm stole the check. Never use BONGO US - they will steal your mail! Bad bad review. Terrible company.

SUCKS! Don't use it, charging me $75 for a. 4 pound part because they said the company that sent it to them packed it larger than they should have. If I want to pay them for a $45 dollar membership they are willing to drop the charge to $25 but of course I had to pay them $45 to get it to $25. Trying to returnt he part to the part store and they want to charge me around $50 to ship it back to the parts store. Don't let them fool you, unless you own a business and ship a massive amount of parts I can't see this company ever being worth their prices. Oh and they'll quoute you some ridiculous DHL prices to try and make themselves sound better as well. SUCKY!

I have numerous experiences with FedEx and my latest experience has led me to the conclusion that they just don't want your business. They have enough on their plate and they just can't be bothered with the individual.

Mar 18 - Item picked-up by FedEx in Ohio. They sent it to Washington. Then to Wisconsin. Then downstate Pennsylvania. Then to my home. And the USPS ended-up delivering the package.

They sent notices and attributed the delay to the earthquake in Japan. It took them 12 days to deliver a package to a state for which it shares a border.

I used to get excited knowing that FedEx is delivering a package. Now, I try not to think about it and am surprised if it arrives. Oh, and don't call and try and get help from CS. They can tell you nothing you can't find out for yourself by looking on the Internet.

Use UPS, USPS, or even a freaking Boat. Don't recommend FedEx.

Printing business cards at Kinko's for a small business - Kinko's business card summary:

--Kinko's is good if you have your own artwork and layout

--Don't get the 90lb business card paper -- it's too thin. Consider getting your own paper.

--There's no minimum order, so if you have a small order, Kinko's could be cheap. But if you are ordering 1000+ cards, a real printing place is probably cheaper.

After getting crappy cards from Vista Print, I decided to try Kinko's. As usual, Kinko's is best if you can do everything yourself. I brought in my business card artwork in a Photoshop file, and they told me that it costs $16 to lay everything out, $15 to cut the cards (they print 10 to a page), and another $1.50 per page to printing including color, one-side, no bleed on "business card" paper (bright white, 90 lb). I decided to layout the cards myself (which was easy using guides in Photoshop) and have them printed on "business card" paper. The results were not bad -- the printing and cutting was fine. But the business card paper was too thin and flimsy. They said that was the thickest paper they had and standard for business cards, but if you use Kinko's I would recommend getting your own paper. The prices are OK, but the good part is that there is no minimum purchase. So 100 cards would cost $15 ($1.50 x 10 sheets) plus cutting or layout costs. Net net: not bad for small orders, bring your own paper.