42 reviews for FedEx are not recommended
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Michigan
1 review
0 helpful votes
Save your money
October 20, 2023

Package that was supposed to be delivered Wednesday still not here on Friday. FedEx's website says it will be here Monday, which is two days after I leave for the business trip I need the package for! Don't bother paying extra to have FedEx service and don't try to contact them asking them to deliver ASAP. The website, virtual assistant, contact customer service, and Google search all send you to the same phone number, *******339. This connects to a snotty recording which will not send you to a human, then hangs up. There is no FedEx anymore, there is just We'llDeliverWheneverWEFeelLikeIt,ToughBeans.

Date of experience: October 20, 2023
California
1 review
0 helpful votes
Poor Service for signature package
June 3, 2023

My delivery date
was 10am to 2pm Saturday 3 June. Package never arrived and no contact from Fedex

Date of experience: June 3, 2023
Massachusetts
1 review
0 helpful votes
Rude. No help.
December 9, 2022

Very rude. No help at all. I am very unhappy...

Date of experience: December 9, 2022
New Jersey
1 review
0 helpful votes
Professional, Polite, Knowledgeable & Helpful
November 8, 2022

Ciara is a Great ASSET of FedEx in Katy, TX! She is always professional, courteous & knowledgeable!

Products used:

Copies...scanner

Date of experience: November 8, 2022
Colorado
1 review
0 helpful votes
Bull$#*!
July 9, 2022

FedEx sucks! Lazy $#*!s...

Date of experience: July 9, 2022
Canada
1 review
0 helpful votes
Unbelievable bad service
June 4, 2022

I'm in Canada - I ordered a product from US and the shipping fee was included when I checked out through the the Porsche Design site. A month later I received an invoice that I need to pay the shipping cost. I followed up with Porsche Design company and they said the shipping cost was paid on the US side and there's no need for me to action. Later FedEx demand the fee from me and took a collecting agency - I call the collecting agency and they said to call FedEx and I did. The FedEx agent said to email my concern to *******@fedex.com. My email was sent on Apr 19 and I got an automated email and said it will take up to 30 business days to get back to me. This is now in June and no one from FedEx contacted me. The collecting agency is sending me another note about the shipping payment.
I have proof of payment from Porsche Design including shipping fee that I paid.
I have proof of email that I sent to *******@fedex.com in Apr 19 and FedEx chose not to action my request.
FedEx is the most ridiculous company that I ever encounter for! Please beware what you're experience when using FedEx.

Tip for consumers:

Waited for 30 business days and hope FedEx will get back to you but still, no word from FedEx after 45 days! Unbelievable bad service aka NO service!

Date of experience: June 4, 2022
South Africa
1 review
0 helpful votes
Fedex refuses to honor legal requirements in custom clearance for *******78311
April 26, 2022

Fedex refuses to honor legal requirements in custom clearance
Shipment: ************** Once again we have issues with the brokerage department. The shipment was supposed to be cleared with purpose code J 83 but was cleared with purpose code H00.
The content was declared as *******(3)
While the content of the package was 8708.30.90 ( 7)
And now the worst: the UCR (unique consignement reference) was declared as
2ZA*******COTH**************S
While the actual number was 2ZA*******CINV*******S
Now we sit with 2 unique numbers. The problem is that Fedex is REFUSING to correct the mistakes and is in open breach of custom requirements. Our contention is what empowers Fedex to act outside the confines of the law?

Products used:

Date of experience: April 26, 2022
Michigan
2 reviews
0 helpful votes
Everytime they drop something off there's a problem
February 11, 2022

They dropped my Pokemon Legends preorder at the wrong place, dropped it in a puddle, and left a BOOTPRINT ON IT

Tip for consumers:

Haha don't

Date of experience: February 11, 2022
Indiana
1 review
0 helpful votes
$#*! this dog$#*! piece of $#*! company
February 9, 2022

I support euthanasia solely for their drivers charactercharactercharactercharactercharactercharacters

Date of experience: February 9, 2022
California
1 review
0 helpful votes
Always late
October 23, 2021

I get every package 2-3 days later from Fedex!

Tip for consumers:

Don't use Fedex

Products used:

Gpu Card

Date of experience: October 23, 2021
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42 reviews for FedEx are not recommended