Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Extreme Terrain

Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey stargrey stargrey stargrey stargrey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

Instant Feedback

50,979 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Dale O.
Unfollow Dale O.
Share Review
Report Review

Okay visit
January 17, 2023

I had a store credit for some parts I returned. I used to purchase items I could use from another build I had going on. Funny, I also used a code they sent me to get a couple free(small)items but never received them!

Date of experience: January 16, 2023
Massachusetts
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Purchased item on the Extreme Terrain website site which was very user friendly in finding parts that are compatible with my vehicle.

Date of experience: January 16, 2023
Canada
1 review
0 helpful votes
Follow Dung W.
Unfollow Dung W.
Share Review
Report Review

Awesome 4x4 Shop
January 16, 2023

Excellent place to shop for 4x4 parts and accessories

Date of experience: January 16, 2023
Minnesota
1 review
0 helpful votes
Follow Justen T.
Unfollow Justen T.
Share Review
Report Review

Freedom offroad
January 16, 2023

Looks great on mt 21 tundra platinum recommended highly

Date of experience: January 16, 2023
Pennsylvania
1 review
0 helpful votes
Follow chris J.
Unfollow chris J.
Share Review
Report Review

Led Hesdlights
January 16, 2023

Look great on the Jeep! Big difference over stock lights. Install was very easy to do.

Date of experience: January 16, 2023
Oregon
1 review
0 helpful votes
Follow Gerald Y.
Unfollow Gerald Y.
Share Review
Report Review

Shipping
January 16, 2023

Following up up on Shipping through your site is difficult.

Date of experience: January 16, 2023
Washington
1 review
0 helpful votes
Follow Christopher D.
Unfollow Christopher D.
Share Review
Report Review

I was able to locate the items on your website. Ordering and shipping were good.

Date of experience: January 16, 2023
Michigan
1 review
0 helpful votes
Follow Jay W.
Unfollow Jay W.
Share Review
Report Review

Nice job
January 16, 2023

Nice job, the product was missing 3m adhesive promoter though. Had to order some from Amazon. No biggie.

Date of experience: January 16, 2023
Texas
1 review
0 helpful votes
Follow Andrew P.
Unfollow Andrew P.
Share Review
Report Review

Looks great
January 16, 2023

Pretty easy to install. System is a bit louder then expected from the videos I watched.

Date of experience: January 16, 2023
Texas
1 review
0 helpful votes
Follow John O.
Unfollow John O.
Share Review
Report Review

Happy Customer
January 16, 2023

This is the first place I go to when I need any parts for my 1997 Jeep wrangler sport. Best prices and quick delivery.

Date of experience: January 16, 2023
Guam
1 review
0 helpful votes
Follow Payton Q.
Unfollow Payton Q.
Share Review
Report Review

Ordered a tuner
January 16, 2023

Very quick delivery I will be shopping here whenever I can for jeep parts

Date of experience: January 16, 2023
New York
1 review
0 helpful votes
Follow Jeremy J.
Unfollow Jeremy J.
Share Review
Report Review

Great all around
January 16, 2023

Easy to shop on the website with great filter options. Will buy from website again.

Date of experience: January 16, 2023
New York
1 review
0 helpful votes
Follow James X.
Unfollow James X.
Share Review
Report Review

Great Transaction!
January 16, 2023

Overall great products and great transaction! Order was processed and delivered timely and great price!

Date of experience: January 16, 2023
South Carolina
2 reviews
0 helpful votes
Follow James H.
Unfollow James H.
Share Review
Report Review

It was perfect! Extreme Terrain delivered exactly what was pictured and condition of product was in even better than the description. Thank you

Date of experience: January 16, 2023
Texas
1 review
0 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review

The roof rack for my Tacoma arrived quickly and was easy to install. Watching a couple of YouTube videos before starting helped - the directions were OK but not as detailed as they could have been.

My only criticism is the flood of emails I got from Extreme Terrain after placing my order. Had it just been an occasional few that would have been fine but it was so many before my order arrived that I had to unsubscribe.

Date of experience: January 15, 2023
Tennessee
2 reviews
0 helpful votes
Follow Tyler O.
Unfollow Tyler O.
Share Review
Report Review

Easy check out and fast shipping!
January 16, 2023

Will definitely order more parts from here again……

Date of experience: January 15, 2023
Indiana
1 review
0 helpful votes
Follow Matthew J.
Unfollow Matthew J.
Share Review
Report Review

Throttle controller
January 16, 2023

It was very easy to place my order and it was shipped quickly. What more could I ask for?

Date of experience: January 15, 2023
Wisconsin
1 review
0 helpful votes
Follow Steve I.
Unfollow Steve I.
Share Review
Report Review

Always good
January 16, 2023

Always good, never any issue with them.
Usually pretty fast delivery

Date of experience: January 15, 2023
Georgia
1 review
0 helpful votes
Follow Lillian S.
Unfollow Lillian S.
Share Review
Report Review

Fast Shipping
January 16, 2023

Part worked great! Fast shipping. Excellent choice.

Date of experience: January 15, 2023
South Carolina
1 review
0 helpful votes
Follow Johnny S.
Unfollow Johnny S.
Share Review
Report Review

Good experience
January 16, 2023

First time purchasing from this store and it was a good experience

Date of experience: January 15, 2023