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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,991 reviews

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Iowa
1 review
0 helpful votes
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Cold air intake Tacoma TRD sport
January 19, 2023

It feels like more power has increased when I drive it.

Date of experience: January 19, 2023
Ohio
1 review
0 helpful votes
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Cool
January 19, 2023

I like that I got my latches thnx. I think that they are a great addition to my rig because mine our becoming rusted out

Date of experience: January 19, 2023
Texas
1 review
0 helpful votes
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Great table
January 19, 2023

I have always had a great experience shopping at extreme terrain. Always super fast shipping and ready to take care of any issues in a professional matter. Thanks

Date of experience: January 19, 2023
Connecticut
1 review
0 helpful votes
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Swing Box for2023 Tacoma
February 18, 2023

Looks great but according to the instructions the 2013 truck utility box is supposed to be on the drivers side. It's on the passenger side

Date of experience: January 19, 2023
Kentucky
1 review
0 helpful votes
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I ordered a part I got a part
January 19, 2023

I ordered a part I got a part. Jdjdjdjdjdbdbdjdidndndbdjsjdbdhdisjsbsjdjdj

Date of experience: January 18, 2023
Mississippi
1 review
0 helpful votes
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Boyo
January 19, 2023

Works great on time just what I was looking for great doing business with you

Date of experience: January 18, 2023
California
1 review
0 helpful votes
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Enjoyed the install video on the website, very helpful!

Date of experience: January 18, 2023
Florida
1 review
0 helpful votes
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Great product!
January 19, 2023

Fast delivery and heavy duty! Easy to install and easy to make adjustments.

Date of experience: January 18, 2023
Arizona
1 review
0 helpful votes
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Purchase of new soft top
January 19, 2023

Extreme Terrain has always been great with every purchase I make. I have called on several occasions and talked to the customer service staff and the are patient and well educated. This time I did not but the order process was easy.

Date of experience: January 18, 2023
Oregon
1 review
0 helpful votes
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Easy
January 19, 2023

Had a question, called the tech line, helped me out and found a better deal for me

Date of experience: January 18, 2023
Kentucky
1 review
0 helpful votes
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Customer service provided online chat help with my Veterans discount and helped me with my purchase. A fast and easy purchase.

Date of experience: January 18, 2023
California
1 review
0 helpful votes
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Great Service
January 18, 2023

Everything arrived in good condition and on time. Thank you.

Date of experience: January 18, 2023
Texas
1 review
0 helpful votes
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On time!
January 18, 2023

Delivery was on time package was shipped really well it was a bumper and did not get scratched or damaged

Date of experience: January 18, 2023
Virginia
1 review
0 helpful votes
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Tail lights
January 18, 2023

Received ok no issues thank you for your prompt service

Date of experience: January 18, 2023
California
1 review
0 helpful votes
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Love the website - easy to navigate.
January 18, 2023

Easy to find what I was interested in.
Wide selection.
I liked the video installation guide for my "coming soon" KC Lights.

Date of experience: January 18, 2023
North Carolina
1 review
0 helpful votes
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Running Boards
January 18, 2023

Great experience. Great Product. EAsy to install and look outstanding on my JEEP Wrangler

Date of experience: January 18, 2023
Mississippi
3 reviews
0 helpful votes
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Product received quickly, as described. Good selection.

Date of experience: January 17, 2023
Guam
1 review
0 helpful votes
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Thumbs up
January 18, 2023

Always great experience, especially with fast shipping.

Date of experience: January 17, 2023
Texas
2 reviews
0 helpful votes
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Bed Liners as Promised!
January 17, 2023

The whole process of ordering bed liner accessories for my Gladiator was very smooth from start to finish with Extreme!

Date of experience: January 17, 2023
Colorado
1 review
0 helpful votes
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Easy peasy
January 17, 2023

Great site. Easy order. Good communication. Delivered on time.

Date of experience: January 17, 2023