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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Like the EZ-Trunk; very easy installation; does the job; sub-floor compartment opening is restricted.
Tried to apply an Extreme Terrain coupon for $50 off; apparently it comes in the email for future purchases? Have not received yet - or - it's lost in the plethora emails I get from Extreme Terrain every day.
Negative,i order an item...its backordered...i send a request to be notified when the item is in stock...Im notified...I order...the item is backordered...
Worked with a few vendors and this is by far the best I've had so far. Great service for even those serving overseas.
Outstanding selections, great platform that recognises and recommends exactly what you are looking for. Fair prices, awesome discounts and fast service. My number one place to shop for my Willys.
Don't think twice about getting that accessory that you've wanted. The shipping costs are good, the customer service is great, and the products are top-of-the-line!
Customer service rep was courteous and professional. Found the parts I needed quickly and helped me place the order.
Ordering and checkout was exceptional. Very easy OK the item purchase and relax. I would however, Holly recommend you to use another shipping media. The box that we received was extremely damaged. Best I can tell all the pieces were there.
Was easy to find right fit for my jeep wrangler...easy to follow instructions...delivered quickly from day of order...highly recommend!
My Jeep cover fits better than I thought it would. My JK is lifted with a Vortex hood, ultimate light bar across the top, huge after market bumper with an 8k winch and a light package. The cover goes over the entire Jeep and easy to install. I would recommend the product to anybody.
Finding what I needed was easy. And delivery timing was great. Actually showed up early.
Great quality & makes my jeep look the way I wanted it to just a few more things & it will look exactly like I want it to.
I placed my order on June 29 and the website said it would be delivered by July 3. I ordered this item because I needed it before July 5. The order was delayed to July 5. Then it never showed and got moved to July 6. Then it did not arrive until July 8. The website DID NOT say the delivery was an estimate. It said would arrive by July 3. So I had to end up spending money on another item. I am very dissatisfied. When I contact ET, all they gave me was a $10 credit that expires at the end of the month.
Hello Jeremy,
Sorry I missed you I just left you a voicemail, we apologize that your order was delayed and you did not receive it when the website reflected you would. We definitely do not intend to delay any installation or projects you had planned. If you need any additional assistance please feel free to reach back out to me at ext 1896.
Thank you and have a great day!
Allison
Took about an hour to install, looks and sounds great. Not too loud, but you know it's there.
Ordering was easy. No issues with the delivery either. 😀 I am one happy customer.
The website was easy to use to look for steps for my Jeep Wrangler. The item arrived quite quickly as well.
Very nice easy to go through and put it on with alot of ease and assurance that if something happened I could call and ask how to
Arrived fast, order was correct. They always have the parts I want. Can't ask for more.
Purchase, shipping and delivery confirmation all accurate and timely. Products arrived on time as expected.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Anthony,
I just tried to call you on the phone number we have on account but it kept getting disconnected. I wanted to apologize for any misleading information on this order for the leaf springs. From our system I can see that we are having an issue getting this item from our suppliers at this time. It will remain on order until this item can get fulfilled and shipped to you. Again, we apologize for any inconvenience this may cause you.
Please keep an eye on our customer portal for updated Estimated Ship Dates and tracking information that website is orders.extremeterrain.com.
Thank you and have a great day!
Allison ext 1896