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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Extreme is awsome with customer service and getting the right part the first time. Also like the videos for help of install and use.
Easy web page navigation and fast shipping! The selection of parts and easy ordering makes Extreme Terrain a great value!
Replacement mirror shipped quickly, bolted right up, works properly, and looks identical to Toyota original for 1/5th the price. Fantastic experience.
Great! Super helpful customer support with anything I needed! Love my items!
Extreme Terrain is always great to do business with. Orders are shipped quickly and if needed, customer service is always there to help you.
Ordering was super simple, order came quickly, and everything worked out wonderfully!
Found the antenna I was looking for and received it in a fast timing. Thank you
Timely receipt of the order and it fixed the issue. The installation was very easy, requiring little time, and the video was helpful.
Easy ordering, great fit and fast shipping. Still going through the catalog.
Shipping is fast and service is always good. Calipers fit without any issues. The only complaint is one set was nice a shiny and the other set was dark so not sure if it was a different lot or remanufactured. Either way, they don't match
Purchasing was effortless, product was great! Excellent job!
One of the items fir but the other didn't. I am returning the second back for a refund, due to inaccurate description.
Was fast and efficient, with all pieces accounted for amd in extremely good condition
Easy, quick, concise, received part when promised, will definitely be using the service again
Got everything but the brake shoes and it was way cheaper than going to the dealer. All said and done I have spent junk shy of $300 and I have replaced everything including the brake lever assembly lol. Jeep would have charged me well over $1500 for the same. If you have a jeep you have to DIY most of not all. It's the only way you can keep the lights on and food on the table.
Everything went perfectly and smoothly except for I was never sent a confirmation email or a invoice so I had to send a message to a customer service representative and he said that it would be sent out and it was not, not even 24hr later, then I gave Extreme terrain a call and it was resolved within 5 minutes and everything else was perfect.
Great selection, easy ordering, outstanding customer service. Kara was great to work with.
My order came on time. I must say however that the chat person had no idea that yiu even had this particular seat belt because they told me they didn't have any.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members