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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I was afraid to buy, but the process was much faster than many purchases I make on Amazon; if you need something for your Jeep, you can trust
Awesome website. Military veteran discount. Bomber strap was excellent quality. Also bought an extreme terrain tshirt to get the free expedited shipping. Tshirt was also very nice quality.
I need to return the item and have not got a email back yet to Finnish my return so if someone could contact me that would be awesome
I appreciate all of the reviews as well as the videos on products. Additionally, I was impressed delivery was much faster than expected.
Best customer service I've ever had. I wasn't able to order the piece I needed for the bikini top I wanted to order. I was able to chat with a sales rep. He found another piece that would work, added it to my cart and gave me an extended warranty. He also offered a phone call to help if needed. I will shop here again!
Customer service handled well, agent stayed on it until it was resolved
Very happy with purchase,tha throttle enhancer works great
Took a while to get here comparative to other online purchases.
Super easy fast shipping great product. Would definitely use them again..
The website was easy to use. The products were good quality It all fit very well. Fast shipping time just a great company overall.
Many companies over promise, and under deliver. Extreme Terrain is the opposite. They promise AND they deliver, and quickly. I can always count on them to get my 4Runner parts to me quickly!
Simple. Quick. Plenty of aftermarket part options to choose from with helpful install videos.
I have bought a lot of products for my 2006 lj-rubicon over all I'm happy a few shipping problems which were handled quickly over all I'm happy with the product and service
I received an email asking if I ever received the Jeep cover and I replied I have not. I do see where the payment cleared my bank but to this day I never received the cover.
So when I bought these steps I was hoping that they were good quality, wasn't stamped sheet metal and black paint. Getting them shipp to the house was really easy and suppressing fast (3 days). Pulling them out of the box they were wrapped in bubble wrap AND they were color coded. Clear for one side and green for the other side. The quality meet my expectations, they are cut and welded neatly out of what looked like 3/16 maybe 1/4 inch plate.
Install was pretty easy and painless. The bolt holes lined up marking easy bolting together. The steps had nice foam on them where they meet the main step.
The only down side is that the instructions suck balls. Out side of that this is a great product.
-worm
The items are easy to find when you enter your vehicle información and will assure you it's the right part, also you have the option to choose different prices and brands. I will continue to use and recommend!
I love these doors. Here's why I give it a four instead of a five. I realize most Jeep owners are tool familiar. However, there is a large market of people, like myself, who do not have a mechanical bone in their body and could use some slightly more detailed instructions or photos/labels of nuts, bolts, screws. I figured it out, but I know it would make me more inclined to purchase and make more mods in the future on my own.
Good, always get all items on the day they are supposed to show up
Part arrived in good shape and install went great! Easy to follow instructions and looks great!
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If

