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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,906 reviews

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Georgia
1 review
0 helpful votes
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I unchecked the box to receive spam and they continue to bombard me. They will be titled things like "About Your Oder" and it will be ads..

Date of experience: August 13, 2024

Want Spam, Order here
August 22, 2024
Previous review

I haven't received product yet to review. But I signed up not to receive spam and received 7 emails within 24hrs of order.

Date of experience: August 12, 2024
Arizona
1 review
0 helpful votes
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New customer
August 23, 2024

It's been easy to order and I should receive all items within two days.

Date of experience: August 12, 2024
Tennessee
1 review
0 helpful votes
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Exactly what I ordered
August 23, 2024

It's just like the last set I got from you, it hasn't changed at all, and they work just like the last set. Great company great product.

Date of experience: August 12, 2024
Georgia
1 review
0 helpful votes
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Customer Service
August 22, 2024

The representative I worked with was excellent and well informed!

Date of experience: August 12, 2024
Oklahoma
2 reviews
0 helpful votes
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It's good part
August 22, 2024

Experience was awesome and part work as should ran good and performance to

Date of experience: August 12, 2024
Alabama
1 review
0 helpful votes
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Exhaust
August 22, 2024

Awesome experience, with fantastic service! The staff was so helpful!

Date of experience: August 12, 2024
Florida
1 review
0 helpful votes
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FED X
August 22, 2024

Buying was good.Said will be here in 2 days...Shipped by FED X.Worst company to use...Running boards were sent to Chino California and wont get to my house until Thursday 08/11/2024 if im lucky!...You seem to have products I want for my Jeep but I'm very disappointed in the shipping company!

Date of experience: August 12, 2024
Louisiana
1 review
0 helpful votes
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I ordered a bed cover and the day it was ordered it showed I would receive it within a week which was perfect because we needed it ASAP. Now, when I checked the order status (because I'm getting emails asking if I got my product and to rate the product) it shows I won't receive it until the end of October. I needed the product when I ordered it and was told I would get it. I was never informed in any way, email or phone call, that the bedcover would be delayed or backordered.

Date of experience: August 12, 2024
Michigan
1 review
0 helpful votes
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Missed shipment
August 22, 2024

I did not receive fog light bulbs I did tecieve my hinge bushings so don't know where the bulbs are and not happy

Date of experience: August 12, 2024
Texas
1 review
0 helpful votes
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Fast and efficient
August 22, 2024

Easy ordering, received updates on order and they arrived on time and intact. Would receive a 5 Star review but ad emails are a bit excessive.

Date of experience: August 12, 2024
Ohio
1 review
0 helpful votes
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Steinjager
August 22, 2024

Parts always on back order almost not worth the hassle and wait

Date of experience: August 12, 2024
Virginia
1 review
0 helpful votes
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Great Product!
August 22, 2024

Great product and very well made! Easy to install and looks great!

Date of experience: August 12, 2024
Illinois
1 review
0 helpful votes
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Product
August 21, 2024

Extreme Terrain had the product I needed at a good price.

Date of experience: August 11, 2024
Texas
1 review
0 helpful votes
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Both arrived on time but neither one had any installation instructions. Quality seems very good.

Date of experience: August 11, 2024
Florida
1 review
0 helpful votes
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AFE TOW HOOK TUNDRA
August 21, 2024

The purchase, tracking, and delivery were excellent. Very happy with the service provided by the company.

Date of experience: August 11, 2024
Tennessee
1 review
0 helpful votes
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Exactly what we were looking for!
August 21, 2024

Easy ordering and timely delivery. I'm sure we'll be ordering more products for our jeep.

Date of experience: August 11, 2024
New York
1 review
0 helpful votes
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NA
August 21, 2024

Take down this review, I'm just meeting the character count

Date of experience: August 11, 2024
Texas
2 reviews
0 helpful votes
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Very fast shipping
August 21, 2024

The shipping was a lot faster than expected. I also appreciate the veteran's discount.

Date of experience: August 11, 2024
Colorado
1 review
0 helpful votes
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Fast
August 21, 2024

Received my order very quickly. Definitely will be shopping the them in the future.

Date of experience: August 11, 2024
Vermont
1 review
0 helpful votes
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Awesome side of Tacoma decal
August 21, 2024

Awesome decals. Fast shipping. Love it. Amazing quality and easy to put on read directions and you will have no issues.

Date of experience: August 11, 2024