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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Excellent service and fast delivery, definitely recommend this site
Good experience, easy and received every thing ordered in a timely manner
Perfect product, fast shipping, excellent price! Always my first look for Jeep parts and upgrades.
Shopping is always easy with ET. All the time I have been shopping with you guys I never knew you offered a military discount. Thank you!
I received my doors, but I can't get them to lock when I shut the doors. I have to manually manipulate the locking mechanism to keep the doors closed. Extremely disappointed
Fast and easy. Found everything I was looking for and more..
Its nicely made and works great! I highly recommend it to anyone to improve the look of your vehicle.
I called prior to ordering to ensure they would fit. Was told yes no issues. Received them fast shipping. Put them as instructed, however the seal from the door is not able to make a seal now and creates a hole. Called to try and send them back just to order maybe ones that are just flat on the bottom and not along the top where the seal is. After getting the run around I would never order anything from here again and will never recommend them to anyone. STAY AWAY!
Was Extremely surprised with the fast shipment of my Order. My order arrived when they said it would and was in excellent condition. I will be ordering more items from them in the near future.
Order place and transaction went through like it should. Package delivered in perfect condition.
Purchased a HVAC dial for my 97 Wrangler. It is not a perfect fit. Close, but will fall off on any bump
I bought a new Bronco and it's tall.me not so much. She needed (I needed)something to hold on to climb in. These grip handles were just perfect! Quickly installed ( by the dealership) …they did say I could have done it myself. And look fabulous! Excellent choice!
Very good fit and padding makes seats more comfortable. Very satisfied with my purchase.
It was a little late in the evening and my call was answered and the person on the other line was knowledgeable in what I wanted to buy and the sales process was smooth and fast.
False shipping. The guy said I would get it in 2 days. Then he told me that I ordered to late for 2 day shipping
This Chrome end is perfectly fitted for my Rubicon 2024 3inch tail pipe. I couldn't be any happier with this and the ease of installation will take you 5 minutes.
I ordered both rear floor pans and only got the drivers side bc now the passenger side is out of stock so I'm happy I got the one side but that is a pain now so I have to wait till it comes back into stock again
Sent incomplete fender flare set to multiple buyers... chatted 3x in advance warning them and was promised they would honor listing... then ultimately had to return anyway bc they dont even carry the full set. Clown show total waste of time. Felt like trying to stop a canoe full of drunks
I will order from you again soon. I enjoyed shopping with you.
I've never installed a lift before so I didn't know what to expect. But instructions were simple enough. Two jack stands a floor jack and a couple wrenches is all it took. 2.5 hours and it was done. Improved the ride over stock fit like a glove and love the new stance of my Jeep.
All was good. Had to wait an extra day. On the site said would be delivered in 2 days. Confirmation showed 5 days. Pinged support and they confirmed 2 days. Received in 5 days.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If

