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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,872 reviews

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Texas
1 review
0 helpful votes
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Great service, fast shipping
August 21, 2024

Excellent service and fast delivery, definitely recommend this site

Date of experience: August 10, 2024
New York
1 review
0 helpful votes
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Very Good.
August 20, 2024

Good experience, easy and received every thing ordered in a timely manner

Date of experience: August 10, 2024
Maine
1 review
0 helpful votes
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As always... EXCELLENT!
August 20, 2024
Updated review

Perfect product, fast shipping, excellent price! Always my first look for Jeep parts and upgrades.

Date of experience: August 10, 2024

Shopping is always easy with ET
March 27, 2024
Previous review

Shopping is always easy with ET. All the time I have been shopping with you guys I never knew you offered a military discount. Thank you!

Date of experience: March 17, 2024
Indiana
1 review
0 helpful votes
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Doors
August 20, 2024

I received my doors, but I can't get them to lock when I shut the doors. I have to manually manipulate the locking mechanism to keep the doors closed. Extremely disappointed

Date of experience: August 10, 2024
New Mexico
1 review
0 helpful votes
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What I needed.
August 20, 2024
Updated review

Fast and easy. Found everything I was looking for and more..

Date of experience: August 10, 2024

Finding what I need for my truck
August 16, 2024
Previous review

Finding what I need for my truck.

Date of experience: August 6, 2024
Kentucky
1 review
0 helpful votes
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Great Product
August 20, 2024

Its nicely made and works great! I highly recommend it to anyone to improve the look of your vehicle.

Date of experience: August 10, 2024
Indiana
1 review
0 helpful votes
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Wishbone
August 20, 2024

I called prior to ordering to ensure they would fit. Was told yes no issues. Received them fast shipping. Put them as instructed, however the seal from the door is not able to make a seal now and creates a hole. Called to try and send them back just to order maybe ones that are just flat on the bottom and not along the top where the seal is. After getting the run around I would never order anything from here again and will never recommend them to anyone. STAY AWAY!

Date of experience: August 10, 2024
Ohio
1 review
0 helpful votes
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WOW!
August 20, 2024

Was Extremely surprised with the fast shipment of my Order. My order arrived when they said it would and was in excellent condition. I will be ordering more items from them in the near future.

Date of experience: August 10, 2024
Michigan
1 review
0 helpful votes
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Armor of God 1999 Jeep wrangler
August 20, 2024

Order place and transaction went through like it should. Package delivered in perfect condition.

Date of experience: August 10, 2024
Arizona
1 review
0 helpful votes
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Not a perfect fit
August 20, 2024

Purchased a HVAC dial for my 97 Wrangler. It is not a perfect fit. Close, but will fall off on any bump

Date of experience: August 10, 2024
New York
2 reviews
0 helpful votes
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Needed a boost
August 20, 2024

I bought a new Bronco and it's tall.me not so much. She needed (I needed)something to hold on to climb in. These grip handles were just perfect! Quickly installed ( by the dealership) …they did say I could have done it myself. And look fabulous! Excellent choice!

Date of experience: August 10, 2024
Florida
1 review
0 helpful votes
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Jeep logo seat covers
August 20, 2024

Very good fit and padding makes seats more comfortable. Very satisfied with my purchase.

Date of experience: August 9, 2024
Nevada
1 review
0 helpful votes
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It was a little late in the evening and my call was answered and the person on the other line was knowledgeable in what I wanted to buy and the sales process was smooth and fast.

Date of experience: August 9, 2024
Ohio
1 review
0 helpful votes
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I still haven't received it yet.
August 19, 2024

False shipping. The guy said I would get it in 2 days. Then he told me that I ordered to late for 2 day shipping

Date of experience: August 9, 2024
Arizona
1 review
0 helpful votes
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Classy End
August 19, 2024

This Chrome end is perfectly fitted for my Rubicon 2024 3inch tail pipe. I couldn't be any happier with this and the ease of installation will take you 5 minutes.

Date of experience: August 9, 2024
Canada
1 review
0 helpful votes
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Only got half my order
August 19, 2024

I ordered both rear floor pans and only got the drivers side bc now the passenger side is out of stock so I'm happy I got the one side but that is a pain now so I have to wait till it comes back into stock again

Date of experience: August 9, 2024
Pennsylvania
1 review
0 helpful votes
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Chitshow
August 19, 2024

Sent incomplete fender flare set to multiple buyers... chatted 3x in advance warning them and was promised they would honor listing... then ultimately had to return anyway bc they dont even carry the full set. Clown show total waste of time. Felt like trying to stop a canoe full of drunks

Date of experience: August 9, 2024
New York
1 review
0 helpful votes
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Will order again
August 19, 2024

I will order from you again soon. I enjoyed shopping with you.

Date of experience: August 9, 2024
California
2 reviews
0 helpful votes
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1.75 lift forJeep JK
August 19, 2024

I've never installed a lift before so I didn't know what to expect. But instructions were simple enough. Two jack stands a floor jack and a couple wrenches is all it took. 2.5 hours and it was done. Improved the ride over stock fit like a glove and love the new stance of my Jeep.

Date of experience: August 9, 2024
Illinois
2 reviews
0 helpful votes
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Quick order. Great lugs
August 19, 2024

All was good. Had to wait an extra day. On the site said would be delivered in 2 days. Confirmation showed 5 days. Pinged support and they confirmed 2 days. Received in 5 days.

Date of experience: August 9, 2024