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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,896 reviews

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Pennsylvania
1 review
0 helpful votes
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Chitshow
August 19, 2024

Sent incomplete fender flare set to multiple buyers... chatted 3x in advance warning them and was promised they would honor listing... then ultimately had to return anyway bc they dont even carry the full set. Clown show total waste of time. Felt like trying to stop a canoe full of drunks

Date of experience: August 9, 2024
New York
1 review
0 helpful votes
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Will order again
August 19, 2024

I will order from you again soon. I enjoyed shopping with you.

Date of experience: August 9, 2024
California
2 reviews
0 helpful votes
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1.75 lift forJeep JK
August 19, 2024

I've never installed a lift before so I didn't know what to expect. But instructions were simple enough. Two jack stands a floor jack and a couple wrenches is all it took. 2.5 hours and it was done. Improved the ride over stock fit like a glove and love the new stance of my Jeep.

Date of experience: August 9, 2024
Illinois
2 reviews
0 helpful votes
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Quick order. Great lugs
August 19, 2024

All was good. Had to wait an extra day. On the site said would be delivered in 2 days. Confirmation showed 5 days. Pinged support and they confirmed 2 days. Received in 5 days.

Date of experience: August 9, 2024
Oregon
1 review
0 helpful votes
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This thing is pretty awesome!
August 19, 2024

Great experience! Easy order, shipped quickly, simple installation, we will enjoy this very much.

Date of experience: August 9, 2024
Illinois
1 review
0 helpful votes
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My order came so fast! I got exactly what I needed to help fix my problem!

Date of experience: August 9, 2024
Pennsylvania
1 review
0 helpful votes
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Great place for car and truck parts
August 19, 2024

Mr benjamin p. Made my purchasing experience very pleasant i will definitely will buying all my truck needs from E.T., they have the best prices on parts.

Date of experience: August 9, 2024
Delaware
1 review
0 helpful votes
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Would buy from again
August 19, 2024

Shipping was on time and the updates were on point keeping me informed

Date of experience: August 9, 2024
Delaware
1 review
0 helpful votes
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Better appearance than factory
August 19, 2024
Updated review

The look is way better than factory. The sound isn't too bad, it's not a loud growl but you can hear a minimal difference. I don't think anyone will think that you have a race Jeep now just because of the way it sounds if that helps.

Date of experience: August 9, 2024

So far so good
December 16, 2022
Previous review

So far so good

Date of experience: December 15, 2022
Michigan
1 review
0 helpful votes
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Happy with the product
August 19, 2024

Product was exactly as described. Have yet to install but will work great.

Date of experience: August 9, 2024
Ohio
1 review
0 helpful votes
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Received product
August 19, 2024

Good service fast shipping product fit the way it was described

Date of experience: August 9, 2024
California
2 reviews
0 helpful votes
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Great product I would recommend it
August 19, 2024

Great profit perfect good quality good fast shipping the fit was perfect and was just what I was looking for at a reasonable price

Date of experience: August 8, 2024
New York
1 review
0 helpful votes
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Bad experience still resolving
August 19, 2024

So I got double of pairs of Shocks instead of my track bar now I'm trying to find a drop off location that will except a 100 pound package cause if I wanted to fed ex to pick it up I would have to pay 25 dollars for a mistake they made I should of just sold the Shocks and bought the tie bar but this is what I get for doing the right thing sucks cause I really like this company but I waited 4 months for this ro come back in stock and now I'm running around my whole city trying to give back your 600$ of extra product you sent me just so I can get my track bar

Date of experience: August 8, 2024
South Carolina
1 review
0 helpful votes
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Have not recieved product.
August 18, 2024

Just ordered 2 days ago-why do you want me to review?

Date of experience: August 8, 2024
Texas
1 review
0 helpful votes
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Buying experience
August 18, 2024

Easy buying experience and a lot of products to choose from

Date of experience: August 8, 2024
New York
1 review
0 helpful votes
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Good Deal.
August 18, 2024

Good website. Easily searched for and found what I needed. Impressively low shipping cost.

Date of experience: August 8, 2024
California
1 review
0 helpful votes
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Great
August 18, 2024

Shipping was fast and easy, and the return is very easy I highly recommend

Date of experience: August 8, 2024
Ohio
1 review
0 helpful votes
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Always just the right gift!
August 18, 2024

My son in law enjoys his Jeep Wiley very much & always has a list of excesseries he wants, so thanks to Extreme Terrain I can always give him a gift that he truly likes & can use! Thank you Extreme Terrain for making it so easy!

Date of experience: August 8, 2024
Louisiana
1 review
0 helpful votes
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Received correct parts and order was on time. Installation was as easy as described and they work great. No more hand signals!

Date of experience: August 8, 2024
Iowa
1 review
0 helpful votes
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Fast delivery, good price.
August 18, 2024

My order was processed efficiently, it was correct and the price was good.

Date of experience: August 8, 2024