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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,923 reviews

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Ohio
1 review
0 helpful votes
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Always just the right gift!
August 18, 2024

My son in law enjoys his Jeep Wiley very much & always has a list of excesseries he wants, so thanks to Extreme Terrain I can always give him a gift that he truly likes & can use! Thank you Extreme Terrain for making it so easy!

Date of experience: August 8, 2024
Louisiana
1 review
0 helpful votes
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Received correct parts and order was on time. Installation was as easy as described and they work great. No more hand signals!

Date of experience: August 8, 2024
Iowa
1 review
0 helpful votes
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Fast delivery, good price.
August 18, 2024

My order was processed efficiently, it was correct and the price was good.

Date of experience: August 8, 2024
Arkansas
1 review
0 helpful votes
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Good
August 18, 2024

Great experience. Shipped and got to my door before the estimated delivery date. Shocks look quality. Getting them out on in a week.

Date of experience: August 8, 2024
Mississippi
1 review
0 helpful votes
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N/a
August 18, 2024

Overall good experience. Easy and on time with the delivery process.

Date of experience: August 8, 2024
Illinois
1 review
0 helpful votes
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The items I ordered are great.
August 18, 2024

I will tell friends and family about the quality of your products. You also have good install videos.

Date of experience: August 8, 2024
Massachusetts
1 review
0 helpful votes
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Tire cover
August 18, 2024
Updated review

Tire cover was sent in a timely manner and was great quality.

Date of experience: August 8, 2024

Very good and easy I have purchased items before your...
September 8, 2023
Previous review

Very good and easy I have purchased items before your spot on

Date of experience: September 8, 2023
New York
1 review
0 helpful votes
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Fair pricing on a healthy selection of parts. I can trust that the minimum quality standard is higher than products sold on, say, Amazon. Shipping has always been quick. I'll be back here later to buy the next mod!

Date of experience: August 8, 2024
Tennessee
1 review
0 helpful votes
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The item shipped fast and very happy with the purchase. It is a great bed liner and the quality and look is exactly what I wanted.

Date of experience: August 8, 2024
Pennsylvania
1 review
0 helpful votes
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Always have a great selections of products with competitive pricing. Fast shipping

Date of experience: August 8, 2024
Pennsylvania
1 review
0 helpful votes
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Great Products
August 18, 2024

Placed 4 orders for items to add to my new Wrangler J L 2024. Great price. Fast delivery great customer service. Extremely happy with purchases.

Date of experience: August 8, 2024
Michigan
1 review
0 helpful votes
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Fast precise shipment.
August 18, 2024

Abundance of accessories for Jeep off road parts.
Found what we were looking for in one outfitters.

Date of experience: August 7, 2024
Oregon
1 review
0 helpful votes
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Very fast processing and shipping
August 18, 2024

Extreme Terrain was prompt with processing my order and shipping was fast! Worked out very well in getting all the necessary pieces to improve the ride quality and safety of my son's Jeep before he heads off to college. We spent the day installing a suspension upgrade. Quality time together

Date of experience: August 7, 2024
Pennsylvania
1 review
0 helpful votes
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33inch tires
August 18, 2024

I have not installed yet but after overviewing them, they're perfect everything I have expected and more

Date of experience: August 7, 2024
Texas
1 review
0 helpful votes
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New Jeep, New mods!
August 18, 2024

Super fast shipping and a wealth of goodies for the Jeep will keep me coming back for years!

Date of experience: August 7, 2024
Colorado
2 reviews
0 helpful votes
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Amazing
August 18, 2024

First and foremost thank you to the team and everyone that is helping getting the parts shipped out. I am currently active duty military and I'm about to travel across the country to another state in my 1994 Jeep wrangler. The fact that you guys have the parts in stock is amazing so again thank you. Having that piece in mind in the back of my head knowing you guys can deliver to military base is amazing, not a lot of company can deliver to base so it doesn't put any stress on me as I am about to leave Texas and travel to North Carolina ooh and I will be ordering more parts for my jeep

Date of experience: August 7, 2024
Wisconsin
1 review
0 helpful votes
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Always great products and price!
August 18, 2024

Love the military discount you add! Thanks for showing the appreciation!

Date of experience: August 7, 2024
New York
1 review
0 helpful votes
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Great company
August 18, 2024

I've had and continue to have a great experience, every time I make an order. Plenty of items, I love the customer photos and the shipping has been extremely quick. Extreme Terrain has now become my #1 site for all of my Jeep needs.

Date of experience: August 7, 2024
Alaska
1 review
0 helpful votes
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Too many emails
August 17, 2024

After buying one product i received 10 emails within the first day

Date of experience: August 7, 2024
Pennsylvania
2 reviews
0 helpful votes
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Don't believe their site.
August 17, 2024

Ordered a "California Extended Brief Top" for my Jeep Gladiator. Their site stated that the item would be shipped Aug. 9-12. Today the same item is given Aug. 12-14.

I checked my order status and the Tracking state that it will be arriving March 11-13. Thinking that this is some glitch with the system, I started a chat with the Agent.

The agent confirmed that the item will be shipped in March of 2025.

As a first time customer, this maybe the first and last time I order from this company since they state false information on their website.

I've attached a screenshot of the item, my order status, along with the snipping of the chat advising the shipping date.

Date of experience: August 7, 2024