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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Easy to browse, easy to purchase. Great addition to my Gladiator.
My experience was very positive. Fast delivery time and good quality product
Happy so far. It is a quality product at a good price. I am looking forward to some off-road trips
Great company. Easy site to use. I will use this for all my Jeep purchases.
Quality product at a good price. Parts fit as described. Less followup emails would be nice.
I needed a new rear driveshaft. They had many options with decent descriptions for all. Found what I needed for my application and ordered it. Free shipping am arrived in a couple days.
Easy browsing and exact vehicle fitment
Look great. Work well
Fit my vehicle very well
Price was reasonable
I already knew what I wanted. It was easy as point and click. Then it was delivered at the porch with in days! Fast and easy.
Driving experience has gone from worn and tired to like new. Amazing
The tire cover fits great, looks great, and is of good quality!
Bought my husband the wheels he's been eyeing for months as a birthday surprise and he is in love! Took them to get installed and even the guys installing were in love. They've been on for a couple days now and the compliments keep coming. Great quality wheels.
Okay... Seems like waiting a long time to complete the full Order.
Customer Service Representative was very professional, knowledgeable and helpful when I called to ask a few questions about my order and addressed all my concerns to my satisfaction. My order arrived promptly, was in perfect condition upon arrival and fitment was perfect. (Windshield spry nozzles for 2014 Jeep Wrangler JK).
It took me about 4 hours to install start to finish. Make sure you have some extra heat shrink and wiring connectors for the lights. The harness comes with male plugs but no female plugs. Lights are much brighter than I anticipated. Overall looks great and gets the job done. Wind noise is about the same if not less than my old rack so I'm happy with it.
It was pretty easy installing the speakers for the soundbar or was I noticeable difference but there is some rattle. I received exactly what I ordered the condition of the parts was in excellent order
Ordered a new radiator and new door handles for my wrangler. Everything came in the 3 days they said, was in perfect condition and installed with no problems. Very happy with my parts and experience. I will be using Extreme Terrain for parts in the future! Thanks for great service!
I was surprised by how small the package was, very convenient. Also a lot lighter than I expected/hoped.
Price wise, getting a pet ramp through Extreme Terrain was so much cheaper than getting one from a pet store. It's a more convenient and better quality option for travel than the pet store equivalents too, and guaranteed to work with my Jeep since it's built for them, where I was uncertain if the others would go high enough without being too steep.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If

