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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,998 reviews

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Texas
1 review
0 helpful votes
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Great shopping experience
August 30, 2024

Easy to browse, easy to purchase. Great addition to my Gladiator.

Date of experience: August 20, 2024
New York
1 review
0 helpful votes
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Good product / quick delivery
August 30, 2024

My experience was very positive. Fast delivery time and good quality product

Date of experience: August 20, 2024
Texas
1 review
0 helpful votes
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Steering stabilizer
August 30, 2024
Updated review

Happy so far. It is a quality product at a good price. I am looking forward to some off-road trips

Date of experience: August 20, 2024

2.5 leveling kit
July 29, 2024
Previous review

Great company. Easy site to use. I will use this for all my Jeep purchases.

Date of experience: July 19, 2024
New York
1 review
0 helpful votes
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Top Quality
August 30, 2024

Great customer service. Solid discount. Quality products

Date of experience: August 20, 2024
Texas
1 review
0 helpful votes
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JK Coil springs & bump stops.
August 30, 2024

Quality product at a good price. Parts fit as described. Less followup emails would be nice.

Date of experience: August 20, 2024
Maine
2 reviews
0 helpful votes
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Many options
August 30, 2024
Updated review

I needed a new rear driveshaft. They had many options with decent descriptions for all. Found what I needed for my application and ordered it. Free shipping am arrived in a couple days.

Date of experience: August 20, 2024

Easy browsing and exact vehicle fitment
March 10, 2024
Previous review

Easy browsing and exact vehicle fitment

Date of experience: March 10, 2024
Nebraska
1 review
0 helpful votes
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New step up running boards
August 30, 2024

Look great. Work well
Fit my vehicle very well
Price was reasonable

Date of experience: August 20, 2024
California
1 review
0 helpful votes
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Over all order and process
August 30, 2024

I already knew what I wanted. It was easy as point and click. Then it was delivered at the porch with in days! Fast and easy.

Date of experience: August 20, 2024
Michigan
1 review
0 helpful votes
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Friendly service
August 30, 2024

Good experience very helpful and knowledgeable staff. Thank you

Date of experience: August 20, 2024
Utah
1 review
0 helpful votes
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Terra Flex suspension
August 30, 2024

Driving experience has gone from worn and tired to like new. Amazing

Date of experience: August 19, 2024
Indiana
1 review
0 helpful votes
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No Problem/Problem Tire Cover
August 29, 2024

The tire cover fits great, looks great, and is of good quality!

Date of experience: August 19, 2024
Texas
1 review
0 helpful votes
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😉
August 29, 2024

😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉

Date of experience: August 19, 2024
Arizona
1 review
0 helpful votes
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Husband loves
August 29, 2024

Bought my husband the wheels he's been eyeing for months as a birthday surprise and he is in love! Took them to get installed and even the guys installing were in love. They've been on for a couple days now and the compliments keep coming. Great quality wheels.

Date of experience: August 19, 2024
North Dakota
2 reviews
0 helpful votes
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Okay... Seems like waiting a long time to complete the full Order.

Date of experience: August 19, 2024
Illinois
1 review
0 helpful votes
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Customer Service Representative was very professional, knowledgeable and helpful when I called to ask a few questions about my order and addressed all my concerns to my satisfaction. My order arrived promptly, was in perfect condition upon arrival and fitment was perfect. (Windshield spry nozzles for 2014 Jeep Wrangler JK).

Date of experience: August 19, 2024
New York
1 review
0 helpful votes
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Very good product
August 29, 2024

It took me about 4 hours to install start to finish. Make sure you have some extra heat shrink and wiring connectors for the lights. The harness comes with male plugs but no female plugs. Lights are much brighter than I anticipated. Overall looks great and gets the job done. Wind noise is about the same if not less than my old rack so I'm happy with it.

Date of experience: August 19, 2024
Ohio
1 review
0 helpful votes
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2021 jeep gladiator soundbar speaker
August 29, 2024

It was pretty easy installing the speakers for the soundbar or was I noticeable difference but there is some rattle. I received exactly what I ordered the condition of the parts was in excellent order

Date of experience: August 19, 2024
Idaho
1 review
0 helpful votes
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Ordered a new radiator and new door handles for my wrangler. Everything came in the 3 days they said, was in perfect condition and installed with no problems. Very happy with my parts and experience. I will be using Extreme Terrain for parts in the future! Thanks for great service!

Date of experience: August 19, 2024
California
1 review
0 helpful votes
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What I was looking for
August 29, 2024

I was surprised by how small the package was, very convenient. Also a lot lighter than I expected/hoped.

Price wise, getting a pet ramp through Extreme Terrain was so much cheaper than getting one from a pet store. It's a more convenient and better quality option for travel than the pet store equivalents too, and guaranteed to work with my Jeep since it's built for them, where I was uncertain if the others would go high enough without being too steep.

Date of experience: August 19, 2024
Tennessee
1 review
0 helpful votes
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Graphic
August 29, 2024

Ordered some graphics for my gladiator, came very quick and have very good instructions on how to apply.

Date of experience: August 19, 2024