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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I purchased a hood deflector from this company and installed it according to the instructions. ON THE FIRST day it flew off of my Jeep and into the middle of the freeway in rush hour. I could not safely retrieve the item, but after inspecting the vehicle, once it was safe, I discovered that the tape that they provided install was fully still stuck to my vehicle, so my installation was correct and intact. The sticky tape had failed between the tape and the Deflector, which was already installed when I received the product. They refuse to replace or refund. This is an obvious manufacture defect.
These flexible brake hoses are an exact fit and are very well made. Install was super easy no mod necesssary, remove old parts and put these in. Fixed my problem with brakes locking up in the front, old hoses collapsed.
Great price and fast shipping! I found this site through google searching the best price around and found it here.
Overall good product fit perfect easy install a bit pricey.
The order was complete, no missing parts. The instructions were easy to follow. It took me an hour to put on the passenger side and only half an hour to put on the driver side. The quality was top notch. It fit the jeep perfectly.
Item did not fit correctly so they shipped another one out for free!
Whenever I need a part for my JK, XT is the 1st place I go and they have yet to let me down. I love that I can always get an expert on the phone or in chat if I have questions and they always make returning an item super easy!
Great bolts! Same as OEM easy to install. Price was absolutely bargain. Would buy again! Thanks.
Parts arrived on time! Everything looks like it will fit! Thank you
Shipment arrived in good condition and on time, very satisfied with the service.
Ordering was easy. Tracking was a breeze. Arrived on time and looked awesome 👌
Will definitely be buying from here again.
Item as described, fast shipping, competitive pricing. First off, the item was in stock. Not many vendors had the correct lug nuts. The OEM nuts are about $200. That's nearly 75% more than these. I no longer need lug covers. Fully satisfied and direct fit for the 18" Bronco OEM black wheels.
Site is informative and easy to browse as well as having specific vehicle information.
Easy ordering, online chat is awesome. Had no issues and items packed very well.
You send WAY TO MANY EMAILS after a purchase. I just bought a used jeep and now need a parts supplier I can rely on. So far I'm happy with my purchase experience. But if you don't STOP sending me countless emails every day I will find another SUPPLIER to do business with.
Sincerely Steve Edwards
Just had a very odd interaction with Extreme Terrain. I ordered side mirrors for my 2024 wranger yesterday. Today i got an email saying my order was cancelled and my card refunded. I called them, they stated that i had previously placed an order then had my credit card charged back. I assured them i did not. They said it could be my extreme terrain account, american muscle account, or my american trucks account. I have a total of 11 orders between the 3 accounts over the past 7 yrs. They had no further details they could provide. I asked if there was someone i could escalate this to get more information. The said No. I checked my accounts for all 3 and none had any canceled orders. They said there is nothing they can do and i cant order from them again. Hahaha. I ordered the same parts from summit. What a way to treat a customer!
Had the part I needed, was easy to order and delivery was quick, unfortunately the part didn't function as required so it had to be returned.
Have what you need when you need it!
They did an excellent job of getting my parts here safely and on time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members