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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Delivery was fast. Product is of quality. They also have helpful install videos on the website.
Not much to say. I ordered on-line and received my parts a few days later.
Part looked great and fit well, all around they were what I ordered and needed
Look great. Much improved over factory lugs
And they look great.
They came on time and fit perfectly. Would recommend to others.
Got a new rear window for my soft top and it fits perfectly. At first I wasn't sure so I contacted for help on it and they were helpful in the fitting and if it didn't I could return it.
My order showed up sooner than expected great customer service and knowledgeable, professional people to help you with any question you may have for a product or Ordering
Shipping is quick, folks at extreme terrain are very helpful and knowledgeable.
Very pleased with everything that I have ever purchased with extreme.
Fit as should and exactly as described. Quick delivery and updates
Fit perfectly, super easy installation for my first time changing a starter and fires right up. Thanks!
The rear support requires widening the holes by 1/8th of an inch to fit OEM bumper mounts.
The system comes with four different bolts three are within 1/2 inch in length with the same thread pattern. No real indication of which are used for each application. There are three different sizes of flat washer with no description of which are used for each application.
The final product is sturdy and the powder coating looks amazing. Hire a college student to write a set of instruction for $200 and you will have four star product. Pre-drill the rear mount for OEM and it is a 5 star product.
Good fast delivery everything arrived as it should no issues from the website
Timely delivery, great product and price. Consultation via chat helped the accuracy of the purchase
Ordered the cell phone mount, it arrived on time with no issues, install was easy….took about 10 minutes…….works great and in an ideal position…….:I would definitely recommend this product
Put in 2 orders on the same day, changed my mind the following day, had to call customer service to cancel one and the rep was very nice and helpful. They were able to stop it before it shipped so I didn't have to pay any return shipping or restocking fees, and I received my refund even faster than the time I was quoted.
Thank you
John P.
I spoke with Tyrin C who was very pleasant and extremely helpful. He was very knowledgeable and answered all of my many questions I had concerning upgrades I wanted to make to my Gladiator - Bull Bar, Winch and Front Bumper.
Rails are good basic steps, there's a bit of give to them and my husband had to grind a hole bigger to attach. Overall, value for what you get.
My experience with this purchase was great, no issues, quick shipping and great communications. Looking forward to having them installed on my Jeep.
Very easy and quick shopping experience.
Easy to order, lots to choose from, easy to install and good quality product.
Always very good explanations. Product always arrives promptly
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members