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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,947 reviews

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North Carolina
1 review
0 helpful votes
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Correct part
September 30, 2024

Part arrived as ordered. Would highly recommend this company again.

Date of experience: September 20, 2024
New York
1 review
0 helpful votes
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Great
September 30, 2024

Cover Fits great. Good quality. Would recommend this product.

Date of experience: September 20, 2024
California
1 review
0 helpful votes
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Costumer service
September 30, 2024

Your representative was very helpful and professional and was very knowledgeable of the products

Date of experience: September 20, 2024
South Carolina
2 reviews
0 helpful votes
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This site has everything I need!
September 30, 2024

I am more than excited to work with these guys. Great products, informative posts, and great customer service! I ordered a new S&B cold air intake, and a Flowmaster cat back exhaust system on a Friday and it was delivered on Sunday!

Date of experience: September 20, 2024
California
1 review
0 helpful votes
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Love your site
September 30, 2024

Ordered a light that i couldnt dind anywhere. Fit perfectly and exactly what i was looking for. As for shipping i paod for the cheapest shipping cuz i was not in a rush and it still got here fast as always. Thank you

Date of experience: September 20, 2024
Texas
1 review
0 helpful votes
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Satisfied customer
September 30, 2024

Easy ordering process and quick delivery. I'm happy with the product I purchased.

Date of experience: September 20, 2024
Tennessee
1 review
0 helpful votes
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Better than expected!
September 30, 2024

Ordered tires and rims. Selection and ordering process was super easy. Product is exactly as described. Fast shipping.

Date of experience: September 20, 2024
Tennessee
1 review
0 helpful votes
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SEARCH
September 30, 2024

ENTERED PART DESCRIPTION AND WENT DIRECTLY TO PARTS PAGE. OTHER SITES YOU HAVE TO GO THROUGH A LIST TO FIND THE EXACT PART.

Date of experience: September 19, 2024
Ohio
1 review
0 helpful votes
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I was able to follow the location of my package which is pretty awesome. Pqckage arrived in good shape as expected

Date of experience: September 19, 2024
California
1 review
0 helpful votes
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Awesome
September 30, 2024

Came quick and easy like me with every female out on the trails

Date of experience: September 19, 2024
Texas
1 review
0 helpful votes
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RedRock Rear bench seat cover
September 29, 2024

Fits great. Easy install. Love the zippers for the middle console! Only wish it came in grey to match my leather interior as well.

Date of experience: September 19, 2024
Georgia
1 review
0 helpful votes
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Great customer support
September 29, 2024

I had a problem checking out when I went to pay my store credit was not available so I had to call and get customer support to help me finish my transaction. Dylan was very helpful and quick at his job took no time at all thank you

Date of experience: September 19, 2024
Connecticut
1 review
0 helpful votes
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The company that doesn't care!
September 29, 2024

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Date of experience: September 19, 2024
Virginia
1 review
0 helpful votes
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Ring and pinion
September 29, 2024

Ordered a 3.07 rear ring and pinion and install kit. Everything fit perfectly and the install went great!

Date of experience: September 19, 2024
Idaho
1 review
0 helpful votes
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Fast Back Jeep JK Soft Top
September 29, 2024

Delivery was fast. Product is of quality. They also have helpful install videos on the website.

Date of experience: September 19, 2024
Texas
1 review
0 helpful votes
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Had what I wanted when I wanted.
September 29, 2024

Not much to say. I ordered on-line and received my parts a few days later.

Date of experience: September 19, 2024
Pennsylvania
1 review
0 helpful votes
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Great
September 29, 2024

Part looked great and fit well, all around they were what I ordered and needed

Date of experience: September 19, 2024
Utah
1 review
0 helpful votes
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Cheap improvement
September 29, 2024

Look great. Much improved over factory lugs
And they look great.

Date of experience: September 19, 2024
Texas
1 review
0 helpful votes
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Boards
September 29, 2024

They came on time and fit perfectly. Would recommend to others.

Date of experience: September 19, 2024
Wisconsin
1 review
0 helpful votes
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Helpful
September 29, 2024

Got a new rear window for my soft top and it fits perfectly. At first I wasn't sure so I contacted for help on it and they were helpful in the fitting and if it didn't I could return it.

Date of experience: September 18, 2024