Europcar GreeceReviews 1,210

The Europcar staff were helpful and friendly, but the instructions in the Voucher that CarFlexi.com provided were misleading, so I had to wait for almost an hour in the airport, trying to find the shuttle that takes you to their office. On top of that, I had contracted a Full Coverage insurance with FlexiCar but Europcar said that because I had not contracted it with them but with a broker, they had to retain 290 euros from my account and in case there is any problem they will get this money from me and I will have to complete a bureaucratic process with FlexiCar to get it refunded.

מי שמסר לנו הרכב בעל תודעת שירות גבוהה, אדיב, נעים, נתן לנו טיפים לאיזה חופים... שירות מעולה, רכב טוב, מוכן בזמן..

Good car but big problem with the cleaning. The car was dirty (my kids found a plastic bottle of coca-cola 1.5lt below the left front seat. Also the spare tire was damaged despite if I tried to blowup with the recommended air pressure.
The staff was very good and very supportive upon car delivery.

Nothing to tell negative about this rental. People was available, charming and helping. The car was in good shape and everything was OK. My experience here was much better than in my last travel at Mykonos in May; so I thank you very much for your support.

Bisher ist alles gut verlaufen. Die Mietwagen-Preise sind halt schon enorm hoch.

At first, Reservation on the Website was not possible. Europcar Switzerland helped out great. At Heraklion airport, Information about the New shuttle-service is poor (i was used to the old place just across). But after that everything worked out very well.

We came on a family vacation and had 2 car orders -as we arrived to the desk we were told the orders were cancelled, due to the fact that we arrived late (5 hours vs the allowed 4) it didn't matter that we already paid for the cars - the women at the desk said we have to re order, pay again and than try to get our money back! Since we're 9 people with small children after long international flight_•- we didn't have much of a choice and were kind of forced to do so…. BTW the agency we ordered from said - the order was not cancelled, now since it happened with 2 orders and not one - it's not a "glitch" or mistake, but more of a way to rip off tourists……

The staff of the agency extremely kind and professional

My car works five and getting it was fairly straight forward. I had good service at the shop and the staff was open to questions and requests. As a German I was kind of surprised by a minimal first auf kit (almost empty). But it meets the countries standards. I still hope that a big company like Europcar would walk the extra mile and provide a proper first aid kit.

Went through the car and checked for damage. Recorded all damage and scrap. There were also injuries that they themselves had not registered. When I returned the car, they suddenly found a tiny scratch under the car, which I had to pay for. Who gets under the car to check when you are going to rent. Also stated that there was damage I discovered on delivery that was not registered. They then stated that the damage was not registered until there was agreement on who would pay for the damage. So if we do not detect the damage, the customer risks paying and they charge several times for the same damage

Good welcome, nice rental agency. Pity that the car don't have any drop of water to clean the windshield! Sometimes it could be dangerous not be able to clean it

The team was great and the car is great, the only issue was the experience of getting to the office to take the car - our flight was delayed and so we had to find a way to the offices which was a bit challenging