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Certified used vehicles for sale with no haggle prices, limited powertrain warranty, roadside assistance and 7 day buyback agreement at Enterprise Car Sales.
Enterprise Car Sales Reviews Summary
Enterprise Car Sales has cultivated a strong reputation for exceptional customer service, with numerous reviews highlighting the professionalism, patience, and dedication of their staff. Customers frequently express satisfaction with the seamless car-buying experience, noting the helpfulness and knowledge of sales representatives. However, while the overall sentiment is overwhelmingly positive, there are occasional mentions of service delays and the stress associated with financing. The consistent praise for staff interactions suggests a customer-centric approach, reinforcing the dealership's commitment to making the car purchasing process as enjoyable and stress-free as possible.
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Highly recommend Enterprise Car Sales! A huge thank you to Lexi for making the process so smooth. She helped me find a 7-seater for my family and was extremely helpful with all the paperwork and questions I had. Truly the best customer service I've had at a dealership. 5 stars for Lexi!
Id like to personally thank Jacob and Crystal and Derek for being patient with me and doing there vwst to make sure i got the best deal with what was available to be based on my credit and finances. They were all great and friendly and helpful. Id definitely recommend these guys for anyone looking to buy a car and getting the best help with making a decision and getting the best deal available to you. Thank you all again.
Thank you, David, for sharing your positive experience. We're glad to hear that Jacob, Crystal, and Derek provided you with excellent service and support during your car buying journey. Your recommendation means a lot to us. - Lisa
Enterprise has a wide range of nice used vehicles at a reasonable price. I worked with Jocelyn, one of their very best employees who made my purchase a pleasant experience.
Thank you, Joyce, for sharing your positive experience and highlighting Jocelyn’s excellent service. We're thrilled to hear that you found a great vehicle at a reasonable price and that the process was smooth and enjoyable. Your feedback means a lot to us! -Christina
Well, this was an unusual experience as I returned a car and bought another one which I liked better and that returned policy was handled so professionally and easily by Sean and Dave that it's hard to believe how professional and great these guys are I recommend anybody to go there and buy a car from them because it's just not what used to be a terrible experience with other dealers go see Sean and Dave.
Thank you for your feedback, Daniel. We're glad to hear that Sean and Dave made your experience enjoyable and seamless. We strive to provide excellent service, and it’s great to know we're meeting those expectations. - Lisa
Mrs. Aveon and Ms. Myy were amazing! Thank you for seeing me as a person and not just the next sale on the sales goal chart. They were professional upfront and let it be known if this is not what I want or need they will work with me through the process. Thankfully I came there for a specific vehicle they had based on the site. I bought my first car as an adult from Aveon 14 years ago and it was awesome to buy my second one with her and now Ms. Myy. Don't worry in 14 years I will be back lol. Thank you all again!
Thank you for your wonderful feedback, Reginald. We’re thrilled to hear about your positive experiences with Aveon and Myy. It's always a pleasure to assist our customers in finding the right vehicle. We look forward to hopefully seeing you again in the future. - Lisa
Im so grateful. As a single mom with little income and no village, Jay, my car salesman made sure I walked out with a vehicle. Jay and his team did everything possible to make sure I was satisfied.
Thank you for sharing your experience, Kelly. We're thrilled to hear that Jay and the team were able to help you find a vehicle that meets your needs. Your satisfaction is important to us, and we appreciate your feedback. - Lisa
Our cars sales man Osi Omesiete was wonderful. He was very much a people person and made it not such a stressful purchase or over baring. Really friendly
Thank you, Heather, for highlighting Osi's exceptional service. We truly appreciate your kind words. Safe travels. -Christina
Best car buying experience I've ever had. Everyone at the dealership was respectful and kind and worked to help me get into the perfect situation for my needs. I will definitely buy a car from Enterprise again!
Kathleen, thank you so much for your kind words and letting us be part of your journey to find the perfect car. We're thrilled to hear our team made the experience respectful and approachable. Safe travels. -Christina
I had an incredibly poor experience with Enterprise Car Sales in El Paso. I used their "Buy Online" feature and was fully approved for a truck, only to have them sell it to someone else before I could arrive.
To "fix" it, they tried to pivot me to different models that didn't fit my needs. When we finally found a replacement, it was $2,000 more expensive and I was forced to pay the shipping fees myself. Despite this being 100% their error, management offered zero concessions, even after admitting that they have had this problem happen more than once.
To make matters worse, despite providing a valid Texas Ag ID, the staff, who felt more like rental agents than sales professionals, couldn't figure out how to process the registration for farm plates. The answer was while they register vehicles onsite, they cannot do custom plates. 😐 This lack of expertise cost me another hundred dollars in unnecessary registration fees.
They did try upselling GAP and extended warranties, like I am sure they are required to by corporate, but were completely incompetent when it came to basic customer service and honoring a deal. Avoid this location if you expect to be taken care of above a standard transaction or a dealership that stands by its online reservations. They just sell what they have, beyond that nothing else matters.
Thanks for your review, Frederick. We'd like to know more about your experience. Please visit www.enterprise.com/en/help/contact.html to contact us by phone or chat. Please be ready to provide your contact information, the office location, VIN/stock numbers and the details. Thank you. – Lisa
Outstanding customer service from the time I rented a vehicle about 2 weeks ago to the time I walked in the sales office to purchase my vehicle. The process was so fast and easy compared to dealing with other companies. Adrian was very knowledgeable and went through all the options I had. All employees give Outstanding service with a very warm smile that made you felt like family
Hi Michele, thank you so much for sharing your experience. It's rewarding to hear that our team made you feel welcomed and supported every step of the way. - Lisa
The deal was quick and effective. The employs was very fluently.
Hi Luis, thank you so much for the kind words! Looking forward to seeing you again! -Christina
Everyone was very helpful, making sure my truck arrived and did their best to make the car buying process as easy as possible.
Thanks for sharing your experience, Mike. We're glad to hear our team made the car buying process smooth for you. Enjoy your new vehicle. - Lisa
Gio showed excellent customer service; he made sure I was satisfied during the car purchase process. I had a smooth and easy experience, and I highly recommend them for your car purchase.
Thank you, Mervin, for sharing your positive experience and recommendation. We appreciate your kind words about Gio and are delighted to have made your car purchase smooth and enjoyable. - Lisa
Our sales consultant was Bre Trammel, and he did a great job. He treated us with respect and made us feel special--and we got the car we wanted with no hassle and no pressure. While we were doing the paperwork, another employee (I didn't get her name) was making sure the car was clean and ready to go. Someone (maybe it was Bre?) put a big green bow on the hood of our new (to us) Nissan Rogue SV AWD, and Bre took a photo of us. It was really fun.
Thank you so much for sharing your experience with Bre and our team. We're delighted we could make your car purchase smooth and fun, and it means a lot to know you felt respected and valued throughout. Wishing you great drives ahead in your Nissan Rogue. - Lisa
Probably the best car buying experience I've had. Salesperson was very knowledgeable, recommended a different car than the one I had picked out on line, and it was a much better fit for me. She made sure car was ready to go, replaced wiper blades, helped us connect to Apple CarPlay. She even found a hard copy owner's manual when I requested one. She walked us through all the paperwork easily. We were in and out quickly. I've already recommended Enterprise to a friend who's searching for a car.
Thank you for sharing your experience, Jacquie. We're thrilled to hear you had such a positive car buying experience and that our representative was able to find the perfect fit for you. Your recommendation means a lot to us. - Lisa
It was the easiest car buying experience I've ever had. Everything was so smooth and stress free.
Hi Steven, it's great to hear your experience was smooth and stress-free. Thanks for sharing your kind words. - Lisa
All the team members were friendly and helpful to find me good leader with low interest
Thank you, Elizabeth, for your kind words and for trusting us to assist you. We’re delighted our team made the process smooth. - Lisa
The experience was more than Great. Salesperson was courteous and helpful
Hi Valorie, thank you for sharing such fantastic feedback. We're thrilled to hear our team made your experience stand out. - Lisa
My experience was great and I would highly recommend your company to friends and family
Hi Lavar, thank you for your wonderful words and for recommending us. - Lisa
Jonathan did amazing! He truly gave us the best experience you could have asked for when buying a car!
Hi Gianna, thank you so much for your kind words. We're thrilled to hear Jonathan provided you with such an amazing experience. - Lisa
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Aimal, thank you so much for thoughtfully sharing your experience! Lexi will be thrilled to hear her efforts made such a difference in finding the perfect fit for your family. We truly appreciate your kind words and your recommendation – it means a lot to all of us. Safe travels, Christina