Wyndham Hotels and Resorts

This is the worst Laquita Motel that I have ever stayed at. I'm thinking this is a franchise and not a corporate entity. There was hair in the tub and it was stopped up. The tube had mildew and was nasty. No one wanted to bath in it. There was urine on and around the toilet seat. I can't believe they charge 100 bucks to stay here. When the lady didn't take my ID or charge a credit card for incidentals I knew this wouldn't be good. Unless you want to catch COVID keep going to the Best Western next door.

Got a room at the LaQuinta 801 Liberal Street Dalhart Tx and was overcharged as were the people i talked to at breakfast the next morning. Price gauging for late night weary travelers i travel a lot and will not be staying at any of the chains hotels nor will we let anybody we work with stay at them plus tv would not change channels unless right up on the tv i would rather give my money to Paris H

My wife and I were travelling in West Virginia and had a mechanical failure with our vehicle. We pulled off of I64 in Beckley, WVA. The Microtel Hotel at 1001 S. Eisenhower Dr, was the first hotel we came to. I went in and spoke with the desk clerk, Bekah, and explained my problem and why I was stopping there. This was on a Sunday morning and I wouldn't be able to get my car into the service department at the dealership until 8:00AM Monday morning. Bekah said they would have a room available for us. Bekah was very professional and polite and made a bad morning a bit better with her attitude.

I purchased two weekend packages where you have to attend a 2 hour Resort Presentation. The purpose is to get you to purchase a one-time vacation package for eternity. My wife and I were there for 3 hours. Their process was like "Good cop/Bad cop"... The first guy was nice and explained the program. The second was rude and tried using intimidation to get you to purchase. He would not accept any reason why I chose to not be interested. I do not appreciate being told how to spend my hard earned money. I was told I was wrong to want to buy something I needed over something I did not want. We checked their revies... guess what? Wyndam Resort program is not affiliated with the BBB because of too many complaints. Speaks volumes to me...

Upon returning home, I called to cancel the second vacation as I would not subject my wife again to that hostility again. Guess what... Non refundable as well as there is a cancellation fee of $95.00.

Just another way "Big Corporate" gets paid and the consumer gets it in the butt.

I will use my Wydham points but will never spend another dollar in a Wyndham establishment ever again!

This is an amazing hotel with amazing staff, nice large beds soft very very clean and the front office is so great they go above and beyond for their customers which is amazing in itself but to make you feel like you matter is all that you need as a business - from what i hear this property is under new management and wow just wow- Mosty definitely stay here and the prices are great! Go Travel lodge Pueblo

This motel is so much better then before the staff especially at the front desk are amazing- Stay here it is a wonderful stay for the price all these other bad reviews - you really need to try them again=in I will be back!

Due to the lack of hygiene at the Beacon Hotel in Jordon ON, Ca. My husband and I have Corvid from our stay there, 05/10/22 to 12/10/22. No clean sheets, no garbage disposal, clean towels if you got them yourself. Carpet and room not clean or cleaned during our stay. What happened to the Covid Protocol that is (was) in place. As we are 84 and 81 years respectfully we are very upset about having Covid. A refund is in order although I would take NOT HAVING COVID thank you. William and Sharon Rubel, Okotoks, AB, Ca

In this case there was more dirt on the floor than in the parking lot. The only good thing about this hotel was the lower cost and a nice shower. Other than that, gross. The floor had not been cleaned, probably since Covid required it, or longer. Even after two requests, it was still filthy. Two pairs of sox were ruined and could not be cleaned. No maid service, no food, coffee was mediocre and weak. Won't be back.

Stayed at Baymont, Forest City NC on 9/25/2022. There was no desk clerk, only a kiosk with some guy with an accent that was hard to understand anything he said. They had no problem collecting the $109.00 but that was the only thing they did well.
Did not get the reward points cause my wife wasn't there, even though my name was also on the acct
Was told I would get an extra cot for the night but after they got my money, the kiosk told me there's no one there to get it for me
Breakfast was included from 7:30-9:30 am, BUT, not even coffee till an hour late, fixed by a guy with electrition belt on, maybe maintenance man?
Never had any breakfast at all
They were supposed to email me a receipt but I didn't get that either

Wyndham should be ashamed to have this BAYMONT AS PART OF FRANCHISE. No one that I spoke with was satisfied with their stay

Never book here again, they canceled my reservation 2 weeks prior and said they were overbooked, and then emailed me saying I can call and reserve in 48 hrs! $#*! show!

Giving 1 star ONLY because I cant give a 0.
Super 8 by Wyndam 1033 airport rd Allentown PA *******. Made reservation JUST 1 month ago for 3 young ladies under 21. Specifically spoke to this hotel which stated they did not have a over 21 policy. Girls drive 5 hours from home to be told that they JUST changed their policy! When we called and asked the lady at the front desk what the girls are supposed to do she had an attitude and said well I don't know but I gave them their money back! REALLY gave the money back and do what? Sleep in the car? Drive another 5 hours back home and loss the money they spent to attend a concert there? I will NEVER stay at any hotel that is affiliated with Wyndam again.

Location was good for where we needed to be but that was far as it went. When we initially rang for information the lady who answered the phone was abrupt. We had seen rates on a couple of booking sites which were in the $80's but when i asked her the rate she abruptly said $100. When I told her about the other rates she again abruptly said "book online".
Due to the location, we booked anyway and luckily, we were only there for one night. There was no one at reception, the door was locked, and the sign said use the night window. I went to the night window and a guy strolled up and said in there, pointing to the reception area. I said it's locked and again he said in there. He was very abrupt when processing our check in.
We got to our room with about an hour to spare before we had to go out, so we turned on the TV. Most of the channels we wanted to watch did not work, so I went back to reception, told the guy, and he said he would be up in 10-15 minutes. He said that "with all the crazy people who stay here they probably pulled the cable out". An hour later we went out. The guy was strolling around the property. An hour after we returned (around 9:30) there was a knock on our door with the guy asking if he could look at the TV. I told him it was way too late; we were going to bed.
As for the room:
Two very small pillows that did not work for us.
Bedspread had cigarette holes in it (I saw another review with the same comment) even though it is a non-smoking room.
Curtain had slices in it, as if someone had sliced it with a knife.
Bed was hard and not very comfortable.
Air conditioning worked but was very loud and kept cutting in and out all night.
The bath/shower was dirty. We didn't need to use it.
In the morning when we decided to have a cup of complimentary coffee in the room. The coffee maker still had the coffee pod from the previous room guest in it. When I told the guy at reception, he looked at me as if I was mad then reluctantly said he would talk to the maid.
The breakfast:
In the small foyer/reception area. The juice machine was out of order. The coffee pot was nearly empty. We had to tell him, (when he decided to come into the office) and he again reluctantly refilled it. Breakfast consisted of a couple of packaged pastries, a few granola bars and some packets of oats. There was no milk for the oats. For the coffee there was just a container of powdered creamer and a container of sugar.
The only reason this place got a 1 from us is because of the location. The comment by the guy at reception "with all the crazy people who stay here they probably pulled the cable out" is enough to turn anyone away. Not only for the apparent level of custom, but for the fact the reception guy would even say something like that. It is rather obvious he has no respect for his own establishment.

Made reservations at super 8 in Indianapolis. The place was disgusting. The smell when we walked in the room was enough to make you puke. Stains all over the bedding, molding coming off walls, missing dresser drawer, wash cloth bar ripped out of shower, scum in shower. And let's not forget the bullet holes thru the window! We put our luggage back in the car and drove to the holiday Inn. Will never stay at another Wyndham property again

Hotel charged us $250 surcharge indicating we smoked in the room. We are NOT smokers and did not smoke in the room. We were not aware of the charge until days after we checked out. I have called the hotel several times and was told we needed to talk to the GM- he never returns my calls and is never there. One of the employees argued with us indicating when we signed in at check in we agreed to the any surcharges with a signature and the housekeeper noted a smoke smell when cleaning the room. This is a mistake I am furious that they are calling us lairs and will not respond and make this right! Have called Wyndham directly and all they do is apologize-we are out an additional $250 and will never stay at any Wyndham hotel or resort ever again and will be consistently posting this to every platform I can.

The desk clerk was so rude that we went on Expedia and canceled the reservation. Tried to check in at 1:30 property was empty the clerk said no matter what we could not check in until 3:00. Told us they were fully booked the night before. We do not believe this to be true. My understanding of a 3:00 pm check in is to be certain room has been cleaned; I have never been told I had to wait until 3:00. The rooms are usually always ready sooner. After listening to this clerk being rude we went next door checked right in at Quality Inn. The folks over there are super nice and very inviting and helpful. No more Super 8's by Wyndham for us! We are very surprised that Wyndham would even have their name connected to the property. I don't think they deserve one star

We stayed at Sudbury super 8 and it was disgusting and not clean. At breakfast customer after customer came to the reception desk to complain and the staff person. Looked bored and disinterested. Our room was dirty and we had to call for dirty wash rags to be removed when we arrived. The towels were hey and grungy and the sheets did not fit the bed

Outstanding staff and facility. Chardanele was working the front desk the first day of my stay and she had all the answers to my questions. She was superb in her willingness to help and just a delight to talk with. I was so impressed with her personality and friendly smile. She did not have what I was looking for but she gave me other options and made sure our stay was memorable. The reason for our stay was a reunion of Sailors that served on a submarine. The facilities were outstanding and the staff overall were very friendly and helpful. The breakfast each morning was a welcome addition and made the day start off on the right foot. Chardanele and the hotel staff are very professional and friendly. My wife and I are retired and travel all over the United States staying in hotels over 25% of the year. I look forward to coming back to Wyndham Riverfront and staying there in the future.

Where should I start? From the hotel giving us a double bed room when a king size room was reserved, then moving us to a room that had an infested, soiled, disgusting bed, I literally sat on this bed and my clothes were ruined. The room they moved us to was slightly better, meaning no soiled disgusting mattress, this hotel needs to be demolished, upgrading will not do it any justification, The rooms smelled, bathtub was disgusting and old. If we did not purchase Lysol wipes and spray, we would not have been able to stay there. Our room had not been cleaned. Only towels given and trash taken. Bed not made, bathroom not cleaned, floors not vacuumed. Only sanitizing practice was done by us! Not sure how they are allowed to stay in business let alone call themselves a Resort! It dishonors Resorts that go above and beyond to keep there business clean. Disgusting place! Wyndham on International Drive, people please do not waste your time and money,

Bedbugs! Bedbugs at the filthy Super 8 in Socorro, NM. After contacting Wyndham I received an email basically stating it is not their responsibility and to communicate only with the hotel manager. I left the hotel full of bug bites and am presently hoping I have not taken any home with me. Wyndham has not even investigated to make sure the bed bugs have been treated.