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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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I have purchased one deal and feel comfortable that this is a good travel site
If this is true, unparalleled value for the money!
Because it allows 24 months to decide about the date.
Could not afford this otherwise. Still don't know if I will be able to afford to go but this buy will motivate to work harder and save.
Because i have used it before and it works. Thank you so much
This is an incredible deal. I gave 4 stars because I haven't seen the hotel yet. So I'll update my rating once I see the hotel.
I chose another destination that was not going to work for me. I had no trouble canceling that trip. I am excited about this trip.
Have always wanted to go to Santorini! Thank you for making it so affordable and possible for us! Will be happy to recommend!
Booking is very easy, with amazing deals and quick customer service. What not to like?
Price was good, hopefully now that they have my credit card # the rest will go smoothly.
This is my 2nd purchase and I have not use it yet. In a few months I am planning to travel, and I will be making a better opinion.
An extra not noted $19 fee popped up up AFTER payment and did even get a chance to see what it was cause if this survey!? Then ive been reading in reveiws hotels add their own fee when u get there... also not noted and you dont see ur policy concerning all this till after payment! Hats off to ur marketing team
Sounds to good to be true but I'm giving it a shot!
Will make that rating after I have been and stayed at the hotel
Looks good and look too cheap especially for New York
I've been wanting to travel outside the U.S. for several years, and the low cost helps me achieve those dreams!
Value and hopefully, QUALITY of hotels... This is my first time booking with UNSOLD.COM, so I hope they live up to my expectations!
I am trying to book dates in Gold Coast and they have not come up
The website has changed and has made me pay first
After being becalmed so long, I really want to be able to explore parts of Europe at a price i can afford.
The price is incredibly attractive! I've never been to Spain, nor to Europe, except a quick trip to Rome and Assisi.So l grabbed the opportunity and hope to plan a European holiday.
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to [email protected]. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.
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