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Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Trying to add two people to reservation and not sure how. Hope we end up at the same hotel
It appears to be of great Value pluses it was on the list of places to travel to!
It was simple to use and a great way to save money.
Haven't actually gotten the reservation confirmed or used the service yet, just paid upfront for something with no idea yet
The rate is good, lets see how difficult it is to book
Deceptive advertising. Dates were not available with 18 days notice. Now I'm stuck with paying full rate.
Favorable reviews and significant savings with 24 month booking period
Because it is affordable price. Thank you unsold.com
It's my first purchase and I'm running on faith I read the reviews and was looking for a trip to take my mother on for her birthday as this will be the first without my father so I wanted to make it great let's pray the reviews are right
Good deal and like I have that much time to use it
Need to cancel my booking because all weekend dates are blocked, which was not stated in offer. Cannot get in touch with anyone. No phone number to call and live chat keeps telling me someone will contact me via email for the last three days.
It took a bad review to get a human to talk to but they called me right away and resolved the issue. This eases my mind with going forward with this company.
As of right now I am not happy with this company. They have charged my account twice for my 1st installment payment and they charged my account a day before they were supposed to. There is no customer service number to call only email which takes forever for an answer. The live chat option is a joke because it's all automated not a live person. This makes me very unsure if I want to continue with company or just get a full refund.
Price is good destinations are interesting and good time to travel
I hope this travel will take one couples (just married) and mother.
Easy to sign up, let's see how easy it is to execute the trip.
We just booked for Pt Douglas and where given a choice of 2 hotels, very happy with this. We have now decided to book Palm Cove
Because of the price and the guarantee of at least 4 star hotel.
Very good offer, if we can trust the quality of the hotel.
This was right on time! I have been going through a lot and needed to get away.
Seems like a great deal to go a place i want to visit.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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