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Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Ive booked three hotels before with Unsold and never had any issues. Now with Covid-19 we had to cancel our Orlando vacation due to the travel restrictions in April. The customer service support was very helpful and we were refunded. Once Disney is open we plan to use them again.
What an incredibly wonderful deal! I can't wait to explore Savannah with my sister next April!
I saw one of their ads on Facebook recently booked for Munich Germany for Oktoberfest. Everything is set. Hopefully everything is calm in the world so if havent been to Munich must have the white sausage, pretzel, and Barvarian Bier or you havent lived.
We booked Jackson Hole for September at the Snow King Resort and confirmed with hotel all set for our stay. My husband and I are avid hikers and look forward to hitting Yellowstone and Elk National Park.
After my family had medical complications resulting in a change in travel plans to Europe due to the Coronavirus, the customer service team cooperated with us beyond our expectation. I was wholly impressed by their response. Several people followed up to ensure our situation was resolved and they were a great help to us.
We got the best hotel deal for Las Vegas. We have used Hotwire in the past and this was similar but I was more happy with the savings and quality. Was nice to have the pool, but I would have loved a hot tub to relax muscles after walking in the city. Mark at the hotel bar had a great personality and was very welcoming. Hotel was clean and the concierge service was phenomenal. Hotel was clean and upscale. Valet was on spot. Free breakfast was good enough. Customer support agent John is perfect. He helped in a rush situation and did his best. I'm super satisfied, 5/5.
Thanks Kris for your feedback and glad you enjoyed your Las Vegas vacation in February at the MGM Grand. Be sure to check our Unsold.com home page for more Vegas specials.
This saved my family a ton on our Nashville vacation. We will definitely use this site again in the future.
Hi Lissa,
Thank you for your feedback and happy to hear your family were able to enjoy Nashville and saving money in doing so. Customer Care Team
Staying with The Maples House Hotel, Glasnevin, Dublin during personal trip found absolutely excellent experience in terms of tasty food, booze, hospitality & comfort.
I honestly love Unsoldvacations. Have booked all ranges on this site - from my backpacker trip around Europe to my 5 star resort in Punta Cana. Highly recommend this site. For hotels it is one of the best - pricing is competitive.
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Hi Andrea,
Thank you for the feedback and we pray your family is doing well. We were glad to help during these unprecedented times. The great benefit for Unsold.com Saver deals is you have 24 months to travel. Customer Care Team