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Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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Tried to book four days ago and had a choice of thee hotels now when I booked could only do one and it was not what I wanted
Good
Love Charleston and this was a very exciting offer.
Had purchased this several months ago and wanted to use it this summer. I do have a question about the $100 dining certificate. Where can it be used?
Can't beat the price. I actually wouldn't mind staying in a couple of different hotels during my stay. Feel free to move me around. I love exploring different areas.
I just recently bought one of their Dubai packages. I never been to Dubai and the price on Unsold was lower than all the other sites i researched on Trivago. I am waiting until it cools down there and the coronavirus situation is under control as right now you cant beat the airfare deals on Emirates.
Great deal. Will someone please contact me by phone or supply a number for customer service. Website is a little confusing.
Saw the advert for Adelaide, Australia. As a first timer, booked straight away, and to my dismay, my husband wanted Darwin. I messaged the company to change. First reply was negative, but then days after I was told that they'll refund which they did. I'm now booked for Darwin open for 24 months. Thank you UNSOLD VACATIONS
Seemed like a deal at the time and helping with hotels to fill times lost due to virus.
Very easy booking! Quick answers to my questions, I would use them again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Cheryl,
Thank you for your valuable feedback. Please contact our Unsold Customer Care team 24 / 7 https://unsold.com/contact-us so can look into your reservation issue