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Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I had a great experience with a refund as we were forced to change our destination. Unsold refunded us fully and allowed the change. So far, a fantastic experience using this site. Considering the great deals, it's impressive!
If it turns out to be as represented, we will be Thrilled! This is the third vacation we have reserved!
It sounded and looked pretty good, but since buying have discovered everything is booked up for next year
This is the second one I have booked, the other in Europe. I will have to be in Boston within the next year and this is perfect. Please if possible I need a hotel in the Downtown area as I wont have a car and need access to the airport.
This is my secong booking in a week. I tested that it was not a scam with the first one and so far so good
You have a wonderful user friendly site. The reviews speak for themselves.
Rated this because I haven't seen the accommodation yet. Chose this because the rates are pretty good.
I have booked two rooms on this desk. Can I be sure they are in the same hotel?
Fantastic value. Hope I won't get disappointed when the time comes up..
Amazing customer service from the Unsold Team! We can't wait to travel to Santorini!
I'm an expat from Adelaide. Planning to come over for the Ashes cricket test in November/December whenever it might be. Hope you can keep me a nice room in a hotel close by!
A location we have wanted to visit. Based on the reviews, this looks like a great option.
Because this gives me the opportunity I might not every been able to afford.
Amazing price and the 2 years given time to use it.
All of our favorite cities! And more to come for more trips
Budapest has been on my bucket list so I could resist the offer.
Excellent reviews so I'm looking forward to this trip.
I have booked two trips with Unsold.com and rang both hotels and one has not got me booked in and the other had me booked in told me it was cancelled by the travel agents. I am now out of pocket for not only them two trips but also Amsterdam one as no point me even picking a hotel when the other two not worth paper written on. There is no contact number for them just a form you fill out which takes days for them to reply i think this company is a scam
I love this website we have had a few trips last year and were fabulous
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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