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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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This has been on my bucket list to stay in one of the over-the-water bungalows for decades. I am looking to enjoy our 30th anniversary there.
The first booking was fantastic. Really happy to do again.
This is a great deal for a trip I have been wanting to take.
Excited to book. I want to see my hotel by booking dates but bit frustrated that this dialogue box stopping me from seeing what hotel is is available!
A fantastic opportunity to experience Queenstown at an affordable price
Able to travel to unique places in far off land for little money. Thank you!
Amazing offers. Hope is not too good to be true. Times will tell. Fingers crossed
Great Deals. Sound to good to be true, so let's try it out. If it's legit, I will book every upcoming vacation through this site, unsold.com
The dates I needed to travel were unavailable, but the customer service care team ensured I was refunded. I will use Unsold again if I want to travel, because the prices are low!
Greatest savings I've seen so far fir supposedly high end accommodations.
Great communication, easy to navigate website and good deals
I have never been to Tenerife and this was an opportunity too good to miss. Thank you.
We loved using this at Airlie beach hotel in December 2020
Waiting to be booked. We will see what kind of accommodation is provided.
Very easy process and I've done this before, it's legit!
The price seems reasonable, but not sure which hotel is available to choose yet.
I looked for hotels in Chicago for this summer and anything nice is $250-300 a night. $300 for 3 nights is a great deal! I hope is is as good as it seems!
To see how true is it and have a good break after very sad and hard
The deal was just too good to miss and needed something to look forward to.
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to [email protected]. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.
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