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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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Taking advantage of rates. Interested in vacation soon in new york within the next 3 weeks.
I am buying these deals before you become members-only. I am so very disappointed with your member services and that nobody has even reached out to me.
Price point and never been able to afford to go to Hawaii.
It popped up on my Facebook feed. I clicked and liked the deals on offer!
I have tried to contact you with no response. I booked hotel Paramont in New York City for 10/3-10/9/2021 and this hotel is closed because of Covid and now that reservation has been changed to 11/12-11/19/2021 which I can't use. My airline tickets have been confirmed for 10/3-10/9. What am I supposed to do? RESPOND!
Not sure until I get the response I'm looking for!
Good deal... and hope nothing happens to cause this to not be a good first decision
Have not been in Paris for 5 years. Want to experience your service.
Cost and flexibility to book anytime in the next 2 years
I believe in investment... if this goes well you got yourself a client for life!
I'm very excited!
I had one of the best expérience last june in Santorini. Great hôtel and service! For amazing price like 1/4 of normal price. Had to répeat!
It has done me well. I have safely used it for during this pandemic with excellent deals. I am headed to Tokyo, Bangkok, Hawaii, and Cancun(again). Wish you had airline deals too!
Price of the hotel room for the entire stay! Can't beat it!
I love NYC. Every year I come to New York with my family. But because of the Pandemic it was on hold. Hopefully in the few months can travel again and NYC first place to visit. And hopefully with your promotion I won't be disappointed. Looking forward with this opportunity. Thank you.
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to [email protected]. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.
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