Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far so good. Now I need to look into what I purchased
It was easy to book & the price is reasonable! Amazing deal!
Using Unsold right now. Cairns then Port Douglas. Value travel. Thanks
Price on hotel was unbeatable... Deals are unreal..
Great idea & great timing to take. I've always wanted to visit New Zealand
Friend shared on fb, it was love at first sight. Great idea.
Value for money holiday option in New Zealand travel
Just discovered but prices are unheard of! Will use again if it's legit!
There always be the first time in every thing. I trust my instincts and my educated risks.
The reviews regarding their very good customer service let me book with confidence that should things not meet expectations that they would make it right.
It seems to be a good value. But I'm still a little skeptical. I will have more to offer after I learn more.
Love Queenstown. Too soon to comment until I see hotel meets my standards. Want to see the end result
Pricing of course. Have travelled with them before so I trust all will be okay
This is amazing Beyond words I am so excited to go to one of My Dream places this year! I appreciate you angels! Blessings and Joy with smiles!
Have booked through unsold.com previously and was very satisfied.
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to [email protected]. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account