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Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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Regular ponzy scheme. Now they're opening similar websites with a slightly different frontend theme (https://redeemvacations.com/). The problem is once they get to their goal they just shut the website down and you can't use your vouchers anymore. If you had a booking at that time, they're cancelled. It's easy to understand.
I lost around $2,000 in this company. Don't fall for it.
I click membership access. Imputed required info... got three named hotels ( in the 3 star categories. Not as advertised) then selected Waikiki Resort Hotel. But was not able to proceed and complete the booking.
I requested help from support assistance. To confirm booking at this hotel but have not received any reply to this date. Instead got " unsold.com website is temporarily UNAVAILABLE at this time". Please help!
My husband and I booked with unsold.com for our first time ever July 11th 2021. It is not August 7th and I've come to find that our room was cancelled August 4th 2021 without any notice, why? The only reason I found out that Our room had been cancelled was due to me trying to log into my unsold.com account to see if there were any other hotels that we could reserve while on out trip out west to find that the website www.unsold.com was down for maintenance, I called the hotel directly and they were the ones to confirm that the reservation had been cancelled on August 4th. I work for a telecommunications company here in Canada and I understood that at times the website can be down while IT is working on any issues. I tried looking for customer service contact number and was unable to find any helpful information to get live assistance with our concern. I did find a live chat for customer service and I feel disappointed to say that I've been waiting for a customer service rep to answer my chat for over 8 hours and knowing that they won't answer. I do not recommend this company, save your money and order from Hotwire or Bookings.com, my husband and I have been using these two reputable companies for a number of years with no issues. If for any reason our issue with Unsold.com contacts me with an explanation and refund I will certainly update my review. I do have my email stating that I purchased the hotel room and that it was confirmed and I'm working on updating the pictures. Best of luck to all!
Website is a scam, it has been down for 5 days and no way to contact them to get back money paid. There is no number that you can call, only way to contact them was through the site which is down
If I could give zero star I would
We bought a travel reservation to Whistler and booked a hotel from unsold.com. But today I just got an email from them saying they are shut down! I called to hotel to check our booking but I was told our booking has been already canceled! Just 4 days before arrival! Unsold.com is a fraudulent website. They got my money and ran. Unsold.com work with other company bookvip.com which charged my credit card for this travel.
I have booked on unsold before got an amazing rate and had a great trip. Repeat customer
Excellent rates and praying that the hotels are as fabulous as the rates!
Great value and great deals I've purchased from this sight multiple times and so far have not been disappointed.
Was told about it by a friend, also joined but the. Cancelled as couldn't find this deal after joining. After this trip in the near future I will definitely be sure to use you again.
I'm on the fence until I see the hotel. I thought the pictures were of the hotel. If they're not, I may be disappointed.
Simple, easy to choose the travel destination with good deal
Gives good possibilities to see the world at low costs
I just book a holiday for a very first time in unsold. I hope it will be a fabulous time with no drama. And I'm looking forward for more booking in the future. Thank you unsold..
We used to live in Maui, HI. We adore HI and we can't wait to go back. Aloha and Mahalo
We have used them b4 to make reservations & have not been disappointed. This deal is just too good to pass up. What we save here we can use on our vacation in New York City!
The hotels offered were hotels I have stayed before.
Caught my eye. No other reason, know nothing of it.
I get alerts from Sherman Travel and gave purchased via their links before. Trust them and have got some great deals.
Unbelievable deal... so far but we will see. Hope I can update this review when I select my travel date.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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