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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,716
shipping
28,680
quality
29,240
This company responds to reviews on average within 1 day

Instant Feedback

529,038 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Geolander AT
February 4, 2022

Customer service was very helpful and knowledgeable. I was able to ship to my dealership even though they were not on the list of installers and the prices were very fair. I will be purchasing both of my cars tires from TireRack from now on.

Date of experience: February 4, 2022
Georgia
1 review
0 helpful votes
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Repeat Customer
February 4, 2022

Received the information I needed to make my choice.

Date of experience: February 4, 2022
New York
1 review
0 helpful votes
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Business as Usual
February 4, 2022

Same as always. This is at least the 6th time I've bought tires from Tire Rack, and all other orders were flawless. I work for a new car dealer and I can buy tires cheaper from Tire Rack than I can from work with my employee discount. AND get them faster. Had I bought my tires from where I work it would have cost over $40 additional for two tires and the estimated delivery date was 6 days later. But I received my tires 4 days earlier than Tire Rack estimated, so I may have received them 10 days earlier than had I bought them at work and used my employee discount, even though we should keep them in stock since we sell and service the car I own.

Date of experience: February 3, 2022
Alabama
1 review
0 helpful votes
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Variety of tires
February 4, 2022

Great variety of tires of all sizes and brands for good prices

Date of experience: February 3, 2022
New York
1 review
0 helpful votes
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Fast and fits
February 4, 2022

CAme in 2 days, fits perfectly. Can't beat it, no guesswork.

Date of experience: February 3, 2022
New York
1 review
0 helpful votes
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Love it
February 4, 2022
Updated review

Very easy to look or different tires without jumping through hoops.

Date of experience: February 3, 2022

A little hard to navigate around but I got through
December 27, 2021
Previous review

A little hard to navigate around but I got through.

Date of experience: December 27, 2021
Louisiana
1 review
0 helpful votes
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Best donut ever!
February 4, 2022

Very easy to shop! Found the spare tire for my scion iM that couldn't fins anywhere elae at a great price.

Date of experience: February 3, 2022
Florida
1 review
0 helpful votes
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Deliver and Go
February 4, 2022
Updated review

It took me a minute to navigate through the search options, but did find what I was looking for. The Delivery was pretty fast and I was able to schedule the install in just a couple days; worked fine for me.
Experience with the Tire Rack was very nice. Installer did quality work, I just wish they had longer (cheaper) long term tire re-balance terms.

Date of experience: February 3, 2022

Final determination yet to be made
February 27, 2022
Previous review

Final determination yet to be made.

Date of experience: January 28, 2022
Minnesota
1 review
0 helpful votes
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Happy
February 4, 2022

Ordering process was easy. Hopefully the delivery process is as flawless

Date of experience: February 3, 2022
New Jersey
1 review
0 helpful votes
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Perfect size and amazing price.
February 4, 2022

Easy and great experience. Saved me 1000 bucks from what the dealer wanted. Came super quick and fit perfectly

Date of experience: February 3, 2022
Florida
1 review
0 helpful votes
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Tina@ ext 4784 in customer service was so friendly and helpful.

Date of experience: February 3, 2022
Alabama
1 review
0 helpful votes
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Good Tires
February 3, 2022

Good selection of tires and fast delivery, tires was delivered the next day

Date of experience: February 3, 2022
New York
1 review
0 helpful votes
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Great price, fast shipping!
February 3, 2022

So quick and easy to use this site. Free shipping is awesome also!

Date of experience: February 3, 2022
Oregon
1 review
0 helpful votes
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Some parts don't fit. My Fault
February 3, 2022

Good Service. Had my part in stock. The valve size is OK for the inner steel wheels. But the valves are too big for the Alcoa Aluminum wheels. Trying to find stems to fit them...

Date of experience: February 3, 2022
Pennsylvania
1 review
0 helpful votes
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Ko2
February 3, 2022

Was convenient and painless to order and receive the tires.

Date of experience: February 3, 2022
Kentucky
1 review
0 helpful votes
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Price Change
February 3, 2022
Updated review

The shopping experience is very easy, I just couldn't gather around my head that I had paid for tires in November and I needed to order the same tires and the price was different. I don't understand why and the shipment was late. I did enjoy the update

Date of experience: February 3, 2022

Truly Blessed
November 10, 2021
Previous review

This was very quick and easy and I am very grateful that you guys had the tires that I needed and for the right price. Thank you

Date of experience: November 10, 2021
Tennessee
1 review
0 helpful votes
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The online system is one of the best I've experienced. In fact, the ease of use is why I purchased from you.
Thank you!

Date of experience: February 3, 2022
Virginia
1 review
0 helpful votes
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Highly Recommend Tire Rack
February 3, 2022

Tire Rack makes tire shopping easy, and I love the mobile installation option.

Date of experience: February 3, 2022
Texas
1 review
0 helpful votes
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It would have been nice to know pick-up orders could not qualify for special financing BEFORE I enrolled in a credit card

Date of experience: February 3, 2022
Florida
1 review
0 helpful votes
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Overall great experience
February 3, 2022

Great site. Very informative. I was able to pick out a budget friendly and highly rated set of tires. Shipping was next day and the tires are above my expectations in both quality and comfort.

Date of experience: February 3, 2022