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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,780 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Flawless, as always
December 16, 2020

Easy to find what I needed, great reviews on the site to help make the choice, super fast delivery. Most often, I would happily pay a premium to get this great service but Tire Rack was the cheapest for these tires! Amazing!

Date of experience: December 16, 2020
Massachusetts
5 reviews
8 helpful votes
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This is my second set of winter tire/wheel sets I have purchased from TireRack. I got Bridgestone Blizzaks both times and overall my experience was excellent. I received my latest set in time for an impending snow storm and much quicker than I expected. I was able to install them before the first flakes fell.
The rims look fantastic and the tires are great. Driving with snow tires is like playing a video game with cheat codes!
*Updated at bottom of page*
I did, however, have a problem that caused me to waste almost $200. I added TPMS sensors to my order, which were installed as the tires were mounted and balanced. The problem is that they don't work. After calling Tire Rack, I was told that I had to have them reprogrammed by a specialty shop 45 mins. Away.

UPDATE: Changed to 5-stars. The TPMS started working the next morning. My initial test drive lasted 10 minutes, which, evidently, did not give the sensors enough time to synch up. So, in the end, the money I spent for the sensors wasn't wasted.
Their techs gave me incorrect information when they told me I needed to have the system updated by a specialty shop (which they suggested) 45 mins. Away.
So, if you have a Hyundai Kona, don't freak out if the TPMS doesn't work right away.

Date of experience: December 16, 2020
New York
1 review
0 helpful votes
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.
December 16, 2020

.

Date of experience: December 16, 2020
California
1 review
0 helpful votes
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Needed 2 tires
December 16, 2020
Updated review

Very straightforward to use by vehicle. Delivered to me very rapidly

Date of experience: December 16, 2020

Very straightforward
December 10, 2020
Previous review

Very straightforward

Date of experience: December 10, 2020
California
1 review
0 helpful votes
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Nice service
December 16, 2020

Easy to use. A little delay in the shipping but not bad.

Date of experience: December 16, 2020
Alabama
1 review
0 helpful votes
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Tire Rack Tires
December 16, 2020
Updated review

I used the website to change my mind and order tires that I was not even aware of. And, I used their recommended installer who received the tires the next day from Tire Rack and was able to install them in about an hour. Very smooth experience.

Date of experience: December 16, 2020

Website helped in best selection of tires and installer
December 10, 2020
Previous review

Website helped in best selection of tires and installer.

Date of experience: December 10, 2020
Ohio
1 review
0 helpful votes
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Where the rubber meets the road.
December 16, 2020

I've been a long time customer of Tire Rack. The website is easy to navigate, research the right tire, check the specifications and the reviews. The tires arrived the next day and with free delivery. My son buys so many tires from Tire Rack, he purchased a tire mounter and a balancing machine. He helped me mount the winter tires on the new wheels.

Date of experience: December 16, 2020
Connecticut
1 review
0 helpful votes
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Snow tires
December 16, 2020

Quick delivery to my installer, mounted, snow tires & rims were as ordered

Date of experience: December 16, 2020
Virginia
1 review
0 helpful votes
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Great price fast shipping
December 16, 2020

Great experience payed a great price and free 2 day shipping is awesome

Date of experience: December 16, 2020
Indiana
1 review
0 helpful votes
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Probably my cars last set of tires
December 16, 2020
Updated review

Simple as always. Will most likely always choose tires from tire rack since they have the best selection of non factory model tires that dealerships have. Swapped out the factory Bridgestone potenzas to Michelin pilot sport 4s and now to continental extremecontact sport. It helps to try other competitors you might find one you love. Thanks tirerack.com!

Date of experience: December 16, 2020

Simple
December 10, 2020
Previous review

Simple

Date of experience: December 10, 2020
Connecticut
1 review
0 helpful votes
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Easy peasey
December 16, 2020
Updated review

Great selection of tires and wheels to choose from
I have been ordering from tire rack for 15 years with never an issue

Date of experience: December 16, 2020

Excellent selection
November 18, 2020
Previous review

Excellent selection

Date of experience: November 17, 2020
Illinois
1 review
0 helpful votes
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Tires
December 16, 2020

Excellent experience. Ordered a wheel and tire package and it was delivered and ready to mount the very next day

Date of experience: December 16, 2020
Maryland
1 review
0 helpful votes
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Great price on snow tires
December 16, 2020
Updated review

My daughter is taking our FWD Fiesta to MA for an internship. It needed new tires, and I was pleasantly surprised to see the Michelin snow tires on clearance. Had then delivered to my local mechanic and they arrived next day. She doesn't leave to early January, but they ride great on the dry roads,

Date of experience: December 16, 2020

No
December 10, 2020
Previous review

No

Date of experience: December 10, 2020
Minnesota
1 review
0 helpful votes
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As always fast delivery and great prices
January 15, 2021
Updated review

Great. Had a little bug when asking to confirm they are matching tires, two times sent me back to address selection

Date of experience: December 16, 2020

Great
December 9, 2020
Previous review

Great. Had a little bug when asking to confirm they are matching tires, two times sent me back to address selection

Date of experience: December 8, 2020
Ohio
1 review
0 helpful votes
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Awesome
December 16, 2020
Updated review

Easy ordering, easy pickup with helpful, friendly people.

Date of experience: December 16, 2020

Awesome
December 10, 2020
Previous review

Awesome

Date of experience: December 10, 2020
California
1 review
0 helpful votes
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New tires
December 16, 2020

Tire rack rocks! Ordered tires on Monday and received them Wednesday

Date of experience: December 16, 2020
Alabama
1 review
0 helpful votes
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Smooth process identifying and scheduling a nearby installer

Date of experience: December 16, 2020
New Jersey
1 review
0 helpful votes
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Experience
December 16, 2020

Fast delivery service, easy to use tire selection features

Date of experience: December 16, 2020
Minnesota
1 review
0 helpful votes
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Thanks for being a reliable resource
December 16, 2020
Updated review

Your website is a very helpful source of well-organized information.

Date of experience: December 16, 2020

Your website is a very helpful source of well-organized...
December 10, 2020
Previous review

Your website is a very helpful source of well-organized information.

Date of experience: December 10, 2020
GB
1 review
0 helpful votes
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They come to you!
December 16, 2020
Updated review

This is so cool. I had no idea TireRack has a mobile service. There is ZERO reason to ever go back to a tire store to pay inflated prices and sit in that filthy waiting room. The installer was such a great guy, I think we talked cars and tires longer than it took him to install my new tires. This is the perfect solution to tire replacement. I know I'm never stepping foot in another nasty waiting room again!

Date of experience: December 16, 2020

This is so cool
December 10, 2020
Previous review

This is so cool.

Date of experience: December 10, 2020