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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Tire Rack makes tire shopping easy, and I love the mobile installation option.
It would have been nice to know pick-up orders could not qualify for special financing BEFORE I enrolled in a credit card
Great site. Very informative. I was able to pick out a budget friendly and highly rated set of tires. Shipping was next day and the tires are above my expectations in both quality and comfort.
Went well on the tire rack side. Good price, very fast delivery.
The installer charged $29 per tire which I thought was expensive. Never have paid more than twenty per tire and last year in Venice Florida I paid $30 for two tires mounted and balanced.
Great service easy ordering system best prices and products
Simple to find what I want, for a price thats fair.
The amount of tire options available at TireRack are mindblowing. I found the perfect set for me in the price range I wanted with no hassle or sleezy sales tactics other places use.
The reviews, testing and pricing made this a good shopping experience.
Easy to locate the size of tire I wanted. Price was fair, free shipping and great tire selection.
Easy to follow instructions. Comprehensive information & lots of options!
So far so good. 2 day delivery. Rep called to let me know the tires I ordered aren't recommended for my vehicle. Told him we were lifting it 2" and he confirmed that would fit
They have a nice website and I think I saw them on t. V.
Surprised Tire Rack had these particular run flat snow tires in stock this late in the winter (February)... but pleasantly surprised! Easy online ordering...
Received tires very quickly (during a snow storm of course)... had them mounted and they are handling the snow WAY better than the stock tires that came with the car (Lexus U250h)
Thank You:-)
I overordered parts. I immediately received a call from Tire Rack. The order was corrected saving me $200.
Quick and easy. The videos and ratings are helpful in making a good purchase decision. Overall great experience.
Jim was a very helpful knowledgeable representative and extremely pleasant
To work with. Everything worked like clockwork and the end product is perfect.
I just purchased 13 tires from TireRack.com and got an excellent price on some top quality tires for my family and I to ensure our safe travels throughout the rest of this insane weather we've been receiving and are supposed to continue to have for the next few weeks. A very small price to pay for piece of mind!
Thanks guys! Keep up the good work! I hope to have you around to get our tires from next time we need them! Sincerely, -Reverend Carson (Ohio)
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

