Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,717
shipping
28,681
quality
29,241
This company responds to reviews on average within 1 day

Instant Feedback

529,055 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Adam D.
Unfollow Adam D.
Share Review
Report Review

Highly Recommend Tire Rack
February 3, 2022

Tire Rack makes tire shopping easy, and I love the mobile installation option.

Date of experience: February 3, 2022
Texas
1 review
0 helpful votes
Follow Joshua I.
Unfollow Joshua I.
Share Review
Report Review

It would have been nice to know pick-up orders could not qualify for special financing BEFORE I enrolled in a credit card

Date of experience: February 3, 2022
Florida
1 review
0 helpful votes
Follow Robert O.
Unfollow Robert O.
Share Review
Report Review

Overall great experience
February 3, 2022

Great site. Very informative. I was able to pick out a budget friendly and highly rated set of tires. Shipping was next day and the tires are above my expectations in both quality and comfort.

Date of experience: February 3, 2022
Florida
1 review
0 helpful votes
Follow Tunis W.
Unfollow Tunis W.
Share Review
Report Review

Good job
February 3, 2022

Went well on the tire rack side. Good price, very fast delivery.

The installer charged $29 per tire which I thought was expensive. Never have paid more than twenty per tire and last year in Venice Florida I paid $30 for two tires mounted and balanced.

Date of experience: February 3, 2022
Virginia
1 review
0 helpful votes
Follow Leon M.
Unfollow Leon M.
Share Review
Report Review

Tire Rack the only way to go
February 3, 2022

Great service easy ordering system best prices and products

Date of experience: February 3, 2022
South Carolina
1 review
0 helpful votes
Follow Jonathan A.
Unfollow Jonathan A.
Share Review
Report Review

No better place to shop
February 3, 2022
Updated review

Simple to find what I want, for a price thats fair.

Date of experience: February 3, 2022

The amount of tire options available at TireRack are...
December 3, 2021
Previous review

The amount of tire options available at TireRack are mindblowing. I found the perfect set for me in the price range I wanted with no hassle or sleezy sales tactics other places use.

Date of experience: December 3, 2021
Virginia
1 review
0 helpful votes
Follow Marie W.
Unfollow Marie W.
Share Review
Report Review

Easy peasy
February 3, 2022

Love the tire finder. That made the decision making super easy.

Date of experience: February 3, 2022
Georgia
1 review
0 helpful votes
Follow Ken Z.
Unfollow Ken Z.
Share Review
Report Review

The reviews, testing and pricing made this a good shopping experience.

Date of experience: February 2, 2022
Mississippi
2 reviews
0 helpful votes
Follow Aubrey A.
Unfollow Aubrey A.
Share Review
Report Review

Oppie
February 3, 2022

My experience was great order came on time with no problems

Date of experience: February 2, 2022
Oregon
2 reviews
0 helpful votes
Follow Frank K.
Unfollow Frank K.
Share Review
Report Review

Toyo Open Country ATiii
February 3, 2022

Easy to locate the size of tire I wanted. Price was fair, free shipping and great tire selection.

Date of experience: February 2, 2022
Wisconsin
1 review
0 helpful votes
Follow Roger L.
Unfollow Roger L.
Share Review
Report Review

Better than Expected
February 2, 2022

Easy to follow instructions. Comprehensive information & lots of options!

Date of experience: February 2, 2022
Washington
1 review
0 helpful votes
Follow Erick I.
Unfollow Erick I.
Share Review
Report Review

Great price and service
February 2, 2022

So far so good. 2 day delivery. Rep called to let me know the tires I ordered aren't recommended for my vehicle. Told him we were lifting it 2" and he confirmed that would fit

Date of experience: February 2, 2022
Florida
1 review
0 helpful votes
Follow Tony H.
Unfollow Tony H.
Share Review
Report Review

5 Stars
February 2, 2022

Quick and easy. Much better than the dealership that is installing the tires.

Date of experience: February 2, 2022
Washington
1 review
0 helpful votes
Follow Jeffrey F.
Unfollow Jeffrey F.
Share Review
Report Review

Quality service
February 2, 2022

They have a nice website and I think I saw them on t. V.

Date of experience: February 2, 2022
Maine
1 review
0 helpful votes
Follow Kenneth X.
Unfollow Kenneth X.
Share Review
Report Review

Purchased Run-Flat Snow Tires
February 2, 2022

Surprised Tire Rack had these particular run flat snow tires in stock this late in the winter (February)... but pleasantly surprised! Easy online ordering...
Received tires very quickly (during a snow storm of course)... had them mounted and they are handling the snow WAY better than the stock tires that came with the car (Lexus U250h)
Thank You:-)

Date of experience: February 2, 2022
Texas
1 review
0 helpful votes
Follow Charles D.
Unfollow Charles D.
Share Review
Report Review

Happy
February 2, 2022

I overordered parts. I immediately received a call from Tire Rack. The order was corrected saving me $200.

Date of experience: February 2, 2022
Florida
3 reviews
0 helpful votes
Follow Jose I.
Unfollow Jose I.
Share Review
Report Review

Great Value, easy shopping
February 2, 2022

Quick and easy. The videos and ratings are helpful in making a good purchase decision. Overall great experience.

Date of experience: February 2, 2022
Florida
1 review
0 helpful votes
Follow Barry G.
Unfollow Barry G.
Share Review
Report Review

Great experience!
February 2, 2022

Jim was a very helpful knowledgeable representative and extremely pleasant
To work with. Everything worked like clockwork and the end product is perfect.

Date of experience: February 2, 2022
North Carolina
1 review
0 helpful votes
Follow Jessie Z.
Unfollow Jessie Z.
Share Review
Report Review

Awesome.
February 2, 2022

Very happy with my purchase. Shipping was fast and free. Great experience overall.

Date of experience: February 2, 2022
Ohio
1 review
0 helpful votes
Follow Derek T.
Unfollow Derek T.
Share Review
Report Review

Sonny and Tire Rack get all my business!
February 2, 2022
Updated review

I just purchased 13 tires from TireRack.com and got an excellent price on some top quality tires for my family and I to ensure our safe travels throughout the rest of this insane weather we've been receiving and are supposed to continue to have for the next few weeks. A very small price to pay for piece of mind!

Thanks guys! Keep up the good work! I hope to have you around to get our tires from next time we need them! Sincerely, -Reverend Carson (Ohio)

Date of experience: February 2, 2022

Meh meh meh
February 22, 2022
Previous review

Meh meh meh

Date of experience: January 23, 2022