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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I wanted to order 5 of a closeout wheel. The system would only let me order 4 of one color, and 1 of another color. Being that they were closeout, I was okay with this, for the price I was paying. Within an hour of ordering, I got a phone call from Tirerack. They noticed the discrepancy and wanted to let me know, they could get the matching 5th wheel. They made the change and I love my new wheels!
Easy user experience and helpful in finding what you need
Thanks... Tire Rack always seems to come thru when I need them the most...
Terrific experience. Site worked seamlessly. Explained everything in detail. Order was placed and received on time. Everything fits and looks great. For winter tires they are quiet. Good feel on the highway.
They had tires available when all local dealers didn't have my size in a tire I was willing to buy. Delivery was unbelievably faster
Easy peasy and in stock! Website was easy to use starting with my vehicle information.
Got new tires at a great price. Super fast shipping!
Great service, good tires, fast shipping at took price
Tire Rack is actually very reasonably price very close to my wholesale pricing
Customer service was very helpful and knowledgeable. I was able to ship to my dealership even though they were not on the list of installers and the prices were very fair. I will be purchasing both of my cars tires from TireRack from now on.
Same as always. This is at least the 6th time I've bought tires from Tire Rack, and all other orders were flawless. I work for a new car dealer and I can buy tires cheaper from Tire Rack than I can from work with my employee discount. AND get them faster. Had I bought my tires from where I work it would have cost over $40 additional for two tires and the estimated delivery date was 6 days later. But I received my tires 4 days earlier than Tire Rack estimated, so I may have received them 10 days earlier than had I bought them at work and used my employee discount, even though we should keep them in stock since we sell and service the car I own.
Great variety of tires of all sizes and brands for good prices
Very easy to look or different tires without jumping through hoops.
A little hard to navigate around but I got through.
Very easy to shop! Found the spare tire for my scion iM that couldn't fins anywhere elae at a great price.
It took me a minute to navigate through the search options, but did find what I was looking for. The Delivery was pretty fast and I was able to schedule the install in just a couple days; worked fine for me.
Experience with the Tire Rack was very nice. Installer did quality work, I just wish they had longer (cheaper) long term tire re-balance terms.
Final determination yet to be made.
Easy and great experience. Saved me 1000 bucks from what the dealer wanted. Came super quick and fit perfectly
Tina@ ext 4784 in customer service was so friendly and helpful.
Good selection of tires and fast delivery, tires was delivered the next day
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

