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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Tire Rack is always a good deal. We have been buying tires here for years.
Tire Rack offers competitive price and connects you to a tire installation center for easy install. No more receiving at home and taking to service place.
It's good Tire Rack has relationships with different tire installers. Makes ordering off the rack really easy.
I have ordered tires and wheels many times from Tire Rack. From Chicago to St. Louis from a MX. 5, Mazda 3, a GTI, and now a GR86, everything has been seamless. Looking forward to my new kicks for the GR86.
Ordering process is very intuitive and simplified. I dont think it could be arranged in any easier manner.
Website is great. Good prices on tires, and super fast delivery. Utilizing the rebates has been unusable. I was unable to ever get the rebate on my last set of tires, even though I spent days and hours resending over and over. Loren.
I had to re submit for a rebate three times that took 15 minutes each time. I still dont know if I even am going to get it.
Searching for products was easy. Comparing different options is also easy (huge selling point). Shipping is usually fast and free, which helps!
I purchased snow tires before the winter started. Now I'm back to buy winter rims due to the cost of mounting and dismounting winter tires every year. The option to buy TPS's it's not available.
Every question answered. They have their own tire testing results to give you a better idea how they perform. Great customer service which has become exceedingly rare today. This is something that is eroding more and more everyday. This is very important since these days most companies will only acknowledge you exist until they make the sale, after that they will not even confirm your existence, they want nothing to do with you unless you are buying more. This seems to proliferate more and more every day. This is so common today that if i find a company that operates this way i just flat out refuse to do business with them, i don't care how cheap their crap is. The way tire rack operates is a breath of fresh air, and i think every company today would do well to use the tire rack's approach to customer service as a map for their own company. Thank you tire rack.
Best prices, best service, best website, fastest shipping, tires always fresh with good manufacturing dates, customer service reps are also excellent if you need them
I bought tired at a discounted price because they were 3 years old. I couldn't be happier, they've been properly stored. I feel as a Veteran, I've been well taken care of!
I've told you this before. Years ago bought 4 BF Goodrich tires, one of which 4 separate tire shops, including one Goodrich sent me to, could not balance, one place did manage a road force with 16 weights if memory serves. Goodrich had this crazy run around, even sent them a note from their recommended shop, nothing. When I contacted Tire rack nothing as well, left you'll one mean right up under BF Good Rich G-Force Comp-2 tire. Yes, I do remember somebody sent me a tire rack tire gauge. That tire was trash, wore out quick, never really balanced, wore out by 12,000 miles, that was a smooth BMW, but rode on those crap tires for about 6 months. And I do not recollect exactly when this happened, it was a while back
I bought a set of premium wheels with tires. They were as round as I have ever seen.
Even when there's an issue, TR has always made it right. The first place I go to try to buy what I need. Only if they don't have it will I shop elsewhere.
Excellent transaction. I have made many purchases over many years and race with the TireRack banner on my windshield. I highly recommend!
Needed tires several times while traveling the country. Tire rack eliminates all the stress of resolving the situation and I always get great service and the tires I need, not whatever tires happen to be available locally.
This is my 3rd time using Tirerack,
Reliable, reasonable and hazel free!
Great company great prices!
Previously things were good aside from getting the runaround on a warranty. Your 3rd party warranty company is a colossal $#*! ache and you should consider finding a new one.
Today's order was acceptable and improved from my last experience where I needed a warrenty tire after getting a bubble. I had to pay upfront for a new tire while that reimbursed me over a 1 month period through a 3rd party claims handler. The claims handler was awful and the website you have to submit pictures and report to barely works. Also the tire I had to warrenty was almost $300 vs about $109 when I ordered it 2 months prior. Hopefully todays experience is a sign of better management and improved service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Loen, unfortunately, because rebates are issued by the manufacturers we have little control over the process. However, we'd be happy to look into your issue and a member of our team will be reaching out to you directly.